We were in a position in which it was necessary to sell my father's house. Melanie was very informative about the process. She mentioned that we had an elevated driveway and that that might a "deal breaker" for some. Melanie forwarded many summaries of potential buyers, and, sure enough, the driveway was a concern. We were kept up to date on showings through weekly emails. We were also given a database of "for sale" houses in our area that was tailored to the type of residence that we were selling. In doing so, that resource provided us with a realistic view of the market. We found Melanie to be pleasant and professional. She is highly recommended by ourselves.