Mike and his team were fantastic the whole way through. We engaged Mike nearly 3 years prior to educate ourselves on the market and process; he remained patient and professional throughout, valuing the long-term relationship over any short-term transaction pressures. Ultimately, when it came time to pull the trigger, Mike was our first call. His level of service -- before, during and post-close -- gave my fiancee and me great comfort in the purchase of our first home. His level of communication eased our first-timer uncertainties while his expertise during viewings gave us confidence on when to pass and when to jump in.