We connected with Michelle almost two years before becoming serious buyers. She was very accommodating right from the beginning, very knowledgeable and forward looking, at the same time being neutral, professional and caring. These traits are not easy to find in one person, but Michelle is very naturally combining all of these qualities. She was very approachable, responsive, efficient and communicative right from the beginning. Even though she knew there would be no immediate sales profit, she kept responding to our inquiries, set up home viewings and researched additional property details. She also kept patiently tweaking the notification criteria for new property posting searches as we adjusted our focus - a lot! In the end, we closed the loop by purchasing a home just a few houses away from one of the first properties we viewed with her - one of those coincidences! Even though the purchase process turned out to be complex (as these can be), we were grateful to have her on our side keeping our interests in mind while leaving the decisions up to us. Michelle has literally been the best possible realtor we could have wished for or worked with. Because of our positive experience, we would highly recommend her to anyone looking to buy or sell a home.