My boyfriend and I just purchased a home with Miranda after having her recommended to us by a friend.  We are very happy that we listened to that recommendation.  From the beginning Miranda was always prompt.  It never felt like we were sharing her time with other clients as she was always able to fit out requests into her schedule quickly, which is essential in Kitchener-Waterloo's housing market.  While viewing homes she was constantly pointing out pros and cons that I wouldn't have even thought to consider.  We never felt pressured to take any next steps that we weren't certain about, but once we were ready Miranda provided us with a wealth of information while making an offer that can only come from experience.  She set us up with guidance and realistic expectations throughtout the entire buying process which made it as easy as it could be.  I will be selling my condo after we move into our new house and had such a good experience as a buyer that I will be using Miranda for selling as well.