Mitch does his homework when it came to identify our values through a regimented process of asking questions that created a action plan that encompassed our Financial Value, Time Value as well Psychological Value . These 3 Values make up the Value Pie which is the Sales PROCESS which Mitch did extremely well. I have 30 yrs of Mkting and training young individuals like a Mitch so it was Easy to Spot a World Class Consultant. DM