Nav has been extremely helpful in our home searching and purchasing process! We didn’t know Nav before, nor he was referred by someone we know. We just looked for a realtor close to our home, through Google Map, and tried our luck. We sent our email in the evening, and got reply in the same day, the responsiveness already impressed us. After the first call, he knew we made the right choice. We had no home purchase experience, and was too busy to do our homework, but Nav explained everything to us patiently in details. Many of which is new to us, or something we didn’t think important. Talking to him really helped us making the right choice. We were searching in the subsequent weeks. Nav set up an automatic update system for us, so we didn’t need to look up websites every day. We soon narrowed down the home we want. The seller (agent) was unfortunately bothersome: she was not knowledgeable about the condition of the property, was reluctant to initiate communication between us and seller, and was sometimes rude. To be honest, we were pretty stressful at that time, the seller side seemed to be unreasonable. Thankfully, Nav was very responsible, he read through all documents for us, looking for answers of our questions and replied quick, spent lengthy time to communicate with the annoying selling agent, and tried his best to negotiate and keep the deal alive. Finally our offer was accepted, but the completion date is a bit inconvenient (end of year). Nav spent a bit of effort to find a lawyer to work with us. He also contact the strata for us to take care the mess that the seller left, and even took the keys from the seller agent who was stuck in bad weather on the hand over day. Thanks for Nav’s professionalism, patience, and hard works, we end up having our wonderful home without too much trouble. We are happy to recommend to Nav to everyone.