If you are looking for a top-class realtor, look no further than Nav! As first-time home buyers, we had a lot of anxiety. Nav was extremely reassuring and kept our spirits high in the current daunting housing market. He made sure to address all our concerns promptly and patiently. Nav is a true team player. He is very professional, communicative, and overall just a very nice person. He always made us feel supported and valued. A few things we really appreciated about Nav in each stage of our home-buying process are: 1. Initial discussion - Nav patiently heard our requirements and helped us figure out what was most important to us. He helped us come up with a strategy for which neighborhoods to target given our budget and requirements from the house. 2. Discovery stage - Nav was very prompt in providing us insights about the homes we were interested in viewing. He is analytical and thoughtful in his approach. This helped us shortlist potential properties to view, which allowed us to make the most of our time on the open house days. 3. Open houses - Nav was with us every step of the way. He was never pushy, and provided us the relevant information (sales data, neighborhood insights and prospects, etc) to help us decide whether to make an offer. He is very likable and polite, which goes a long way when interacting with seller’s agents. 4. Preparing the offer - Being first-time buyers, we did not understand a lot of aspects of the offer documents. Nav didn’t only educate us on reading the strata documents, but also thoroughly went through them himself to point out any potential concerns. With such a competitive market where subject-free offers are the norm, we wanted to make sure that we got a pre-offer inspection done. Nav helped us organize the inspection at very short notice and made sure that he was present when going over the results. This really helped us put our minds at ease before making the offer. He also helped us review the personal letter, which we believe helped tip the scales in our favor on the offer day. 5. Offer day - Nav helped us come up with a reasonable offer based on his experience and analysis. He is the sole reason we did not overbid and act out of emotions when deciding on the offer price. He proactively kept in touch with the seller’s agent to gauge interest before submitting the offer, as well as to get updates afterwards. He was very positive and helped us keep calm while we were waiting to be informed of the decision. We highly recommend Nav and would definitely work with him for our real-estate needs in the future!