Neil came highly recommended and it was a pleasure working with him to buy our first home. He was very helpful guiding us to navigate our uncertainties, and he was promptly available to answer any questions or to book visits. Especially as first-home buyers, it felt great to have someone who encouraged us but didn't rush us to make such a big decision. Also, it was reassuring to work with a well-known realtor in the market - every other agent would know Neil when we mentioned his name.