Nicole Elfassy is our agent in selling our home. We found Nicole very informed and knowledgeable of our neighborhood. She answered any questions we had and provided her opinion. Nicole is friendly, pleasant, professional and responsive during the entire process. Nicole is always on time and works after hours during offer negotiations. Nicole made us feel she is dedicated to work for us and earned our trust. The Elfassy team is a joy to work with and clear in communicating with us regarding staging, photography, showings and post-sales. We and our friends in the neighbourhood were impressed with the video the Elfassy team produced to showcase our home. We are very happy with Nicole and the Elfassy team and will definitely get their help in our future real estate selling & purchase. 100% recommended!