This is our first time going thru an agent, our first home purchase was a private sale, and we couldn't be happier. We are hoping to sell then buy. Pam asked us lots of questions so she would know exactly what we are looking for. She also gave us great advice on getting our home show ready. We are still going thru the process only because we put a hold on things for the winter but Pam still sends us listing she feels fits our wish list and checks in on us. I recommended Pam to my daughter and she found her a house in a month. Great Agent, Highly Recommend Pam.