Patricia was excellent in every way and far surpasses prior experiences with other agents. Patricia listened to our needs, found the exact property for us, zealously advocated and negotiated on our behalf while still being friendly and professional with the vendors and their agent, esp. in clearing up the vendors' misunderstanding. Patricia was at all times highly ethical, responsive to questions, knowledgeable, professional, and knew when to be forceful or delicate. To say I highly recommend Patricia is an understatement.