Ricki (and Kaity) were approachable, knowledgeable and extremely helpful throughout the whole process. As a first-time home buyer I feared I’d be jumping blindly into the unknown, but she explained everything and guided us through every step of the process, sharing her experience and never “recommending” anything, instead showing us what to factor in when making our own decisions. They turned a daunting experience into an exciting one, and I couldn’t be more thankful!