Rod’s focus on customer service was evident from the beginning; quickly understanding our needs and recommending solutions for us, based upon what suited us best and not what he thought he could sell. He responded to queries quickly and added interesting pieces of information about the neighborhood showing how well he knew the market. The entire transaction was smooth from end to end. What I truly appreciated was that there was never any need for follow up and felt very secure that Rod had everything well taken care of. I have no hesitation recommending Rod if you want a professional, attentive and knowledgeable real estate agent.