As first time homebuyers there was a lot of unknown going into the process of finding a family home that was right for us, making the decision to move from the lower mainland where we have lived our entire lives to Vancouver Island only added to the uncertainty. Shae made this experience so smooth and helped us every step of the way, any question we had throughout the process she was quick to respond. Shae not only helped us secure the perfect home, making sure our offer came out on top, but she went above and beyond to help us find the perfect community to raise our family. She took the time to get to know us and show us around the neighbourhoods that ticked the boxes of what we were looking for, she also took the time to curate a list of recommendations for us, from restaurants to places to go and see. Shae made us feel welcome to the island even before our official moving day. We’ve been in our new home a week and we are so grateful to Shae for making this experience so seamless and personalized.