I am a first time home buyer, and I was very nervous reaching out, Shayne made that very easy, I felt comfortable immediately, and I never felt out of place for asking any questions that were of concern or important to me, including making fast Ammendments to close the purchase on a earlier date, I will hire Shayne if I choose to sell my first home, and or any further buying of property or homes. Thanks again Shayne for an easy transition.