Stephan Klausat Reviewed By Brian on 2025-10-08

We were not happy with the way negotiations were conducted. Never received written counter offers, only verbal. Only counter offer received in writing was final offer. Overall we are happy with the outcome.

Reply: Thank you for your review, Brian. I’m sorry to hear you were not fully satisfied with the verbal counter-offer process. I wasn’t aware of your concerns at the time, and I wish I had known. The decision to proceed that way was primarily due to the seller’s limited ability to access and use DocuSign. Our intent was to keep the negotiations moving smoothly for both sides and to avoid unnecessary delays. That said, I’m very glad that you and Renee are pleased with the overall outcome. You’ve purchased a wonderful home that I’m confident you’ll enjoy for many years. Thank you again for the opportunity to work with you.