Selling a home is never an easy decision, so aligning yourself with a broker you can trust is critically important. The criteria we required in an agent was someone who would listen, who appreciated the uniqueness of the neighborhood, recognized the special attributes and custom features of our home, and respected our wishes in how to present the property. Sue always made herself available to advise, update, and answer any questions we had throughout the process. She was flexible in her scheduling, always ensured advertising brochures and signs were in place, and was great in following up with us. In showing our home, Sue was always professional and particularly skilled in engaging visitors, through conversation, to learn specifically what they were looking for in a home. This information allowed us to more effectively target the advantages of our home directly to their needs. Sue Surby would be our first choice to represent us again, and we would gladly recommend her services to others.