Susan was outstanding from start to finish. She worked incredibly hard on our behalf, going far beyond what we expected to get the house ready, including coordinating staging, cleaning, junk removal, and even snow removal. She was organized, calm, and highly competent throughout the entire process. Her advice was excellent, her communication was clear, and we always felt we were in capable hands. The final result exceeded our expectations, and we are very grateful for everything she did. I would highly recommend Susan to anyone looking for a dedicated, skilled, and trustworthy real estate agent.