We initially met Sylvia as a seller's agent at a property we were interested in purchasing. Although our offer was ultimately outbid on that property, we liked her so much that we decided to use her to sell our home and also to purchase a home. As English is not our first language, there was a slight language barrier at times but she made sure we understood everything prior to signing anything. She went above and beyond and was professional, hard-working, patient and knowledgeable. She also responds very quickly at all days/times, including holidays, early mornings and late nights. If you need an agent who is receptive to your individualized needs, works hard and is quick to respond, Sylvia is your agent!