Rick was great, right up to the point where he screwed us on the sales commission. During our ‘interview’ before we decided on a real estate agent, we contracted with Rick that if Rick’s ‘Tierney’ team had both ends of the deal (selling and buying) the commission would be reduced from the initial total commission we agreed to. Through the couple weeks we prepared and then sold, his team was amazing. Above and beyond. However, when I discussed the commission with first my real estate lawyer after the sale, then Rick, he said some BS about telling both my wife and myself during the interview that if the deal had multiple offers, the total commission would be payable. We were really pissed at his interpretation as the whole plan was to get multiple offers and my wife and I both reiterated that. Rick didn’t give in and our perspective is that he intentionally agreed to the reduced commission because he reasonably expected to have both ends and multiple offers so there was no risk to him to agree to the reduced commission for having both ends of the sale. I’ve chewed on this for a couple months and couldn’t get past it so decided to provide it in my Google review. Be wary of agreements with your realtor and get it in writing before you officially engage. Rick manipulated our understanding and underlying agreement and I hope this helps other people who have invested in their home for many year and have to pay exorbitant realty fees. Currently realty fees are ridiculous and that’s why we made what was I thought a clear understanding at the outset.