I have hired Tracey after I noticed she was rated #1 on "Rate My Agent", and she proved she well deserves this ranking, and on many areas. First, Tracey is very responsive. She managed to modify her schedule to meet with us the same day we called her, and took time to explain us her process, strategies, market condition, etc. She also gave us honest advice to some home staging arrangements we needed to do to maximize our sale. Before the listing, Tracey kept in touch and started looking for some strategies to make sure we sell, and we have a good sale. During the listing, Tracey was constantly communicating with us informing us to any movement on the listing, whether it is simple feedback she got or any other major updates. At the end, we sold our house in a very competitive market, thanks to a last-minute change in her strategy that help us to get ahead of the competition. Tracey is very professional and knowledgeable of her job. Working with her has been a great experience for my family, and I will highly recommend hiring her if you want a hassle-free experience!