We chose Wassim for his reputation. However, he ended up bullying us into doing the transaction. We did not feel represented, nor were our interests represented during the negotiations and transaction. He kept telling us our house isn't worth it and that we have to lower our expectations. He imposed all the buyers' conditions on us just to make the deal, saying these are standard terms and conditions. However, when we gave feedback and addressed the situation, we were told we were impossible and rude, and that we do not appreciate his efforts and his team's efforts, since they are working hard for us. We were accused of being disrespectful and causing him great stress because we were stressed with our transaction.
Worst experience ever!
Reply:
Hello Adriana,
Thank you for sharing your feedback.
My responsibility to every seller is to give a candid assessment of the market and to explain the risks and trade-offs of each offer, so they can make an informed decision. Those conversations are not always easy, but every decision in a transaction ultimately belongs to the client, and my role is to give them the information to make it.
Throughout your file, our team remained committed. When concerns arose, we brought in additional support from our agency's management so you would always have another point of contact. Together, we sold your property in 21 days at 99% of the asking price, allowing you to move forward with your plans.
We did everything we could to support you, and I stand behind the work our team accomplished. I'm sorry that, despite these results, the experience did not meet your expectations.
I wish you and your family every success.
Wassim Ibrahim
We chose Wassim for his reputation. However, he ended up bullying us into doing the transaction. We did not feel represented, nor were our interests represented during the negotiations and transaction. He kept telling us our house isn't worth it and that we have to lower our expectations. He imposed all the buyers' conditions on us just to make the deal, saying these are standard terms and conditions. However, when we gave feedback and addressed the situation, we were told we were impossible and rude, and that we do not appreciate his efforts and his team's efforts, since they are working hard for us. We were accused of being disrespectful and causing him great stress because we were stressed with our transaction. Worst experience ever!