Zoi Livia, PREC

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Team Platinum Key Properties Group
Company Platinum Key Properties Group PREC*, Keller Williams VanCentral, Victoria
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Address #550, 2950 Douglas Street
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Rating Summary

Response Rate 100 %
Overall Rating
4.95
Knowledgeability Rating
4.97
Professionalism Rating
4.98  
Responsiveness Rating
4.97
Usefulness of Website
4.85
Value of Service
4.95
Reach & Lead Generation
4.94
Home Prep & Staging Advice
4.97
Success Ratio 97 %
Recommend Ratio 100 %

Hello there! I'm Zoi Livia, one of the co-founders of Platinum Key Properties, a boutique real estate team based in beautiful Victoria. At Platinum Key Properties, we're more than just a team – we're a family, working together to provide exceptional service to our clients in Victoria and the greater Victoria area. Welcome to our hand-selected, family-based team, where your satisfaction is our top priority. Whether it's 2 PM or 2 AM, we're here for you, ready to offer exceptional service whenever you need us. Working with me is as easy as a call, text, or email. I understand the value of your time, and I'm committed to being responsive and available whenever you need assistance with buying or selling a home. I'm here to provide you with the right guidance and advice every step of the way. Not only do we live in and love Victoria, but we also have an intimate understanding of the area. We're passionate about our micro-communities that make the South Island so special. Whether you're looking for the best shopping spots, restaurants, or recreational activities, we can be your trusted guide. Plus, we have the inside scoop on neighborhoods and amenities that perfectly match your needs. With over two decades of experience in the real estate business, we're proud to be in the top 1% on the island. Our dedication to excellence has earned us numerous awards, locally and internationally. We're committed to building long-lasting relationships by delivering exceptional service and achieving remarkable results. Negotiation is our specialty. Whether we're tirelessly working to secure the best price for your downtown condo purchase or fighting to maximize the value of your oceanfront property sale, you can count on us to be your trusted advocate. Real estate isn't just a job for us; it's our passion and career. Honesty is at the core of our approach. We believe in giving you transparent and genuine advice, no matter the circumstances. We don't rely on aggressive sales tactics; instead, we empower you to make informed decisions with our professional guidance. To us, helping our clients feels like helping a family member. Our goal is to provide you with the best service and support as you make important decisions for your future. We understand that buying or selling a home can be an emotional journey filled with ups and downs. Through our extensive experience, we've encountered and successfully navigated every possible situation. We take the time to listen to your unique circumstances and create the best strategy for your success. No matter where you are in your real estate journey, we're here to assist you every step of the way. As an award-winning team in the top 1% on the island, we're committed to delivering exceptional service and ensuring your real estate journey is a resounding success. We genuinely love what we do, and we can't wait to join you on this exciting adventure. Also, remember, Platinum Key Properties is a family boutique real estate team in Victoria, renowned for exceptional results and 20+ years of experience. We prioritize our clients' goals, treating them like family and providing tailored expertise throughout their buying or selling journey. With core values of excellence, respect, integrity, and gratitude, our mission is to strengthen our clients through education, advising, and action. Our vision is to facilitate an excellent customer experience, always putting our clients' interests first.

I worked with Christian Ravlic on this purchase and he was very professional, helpful, and customer service oriented. Christian is a "key" part of the agency and played a vital role in our purchase. Aside from the work aspect, I also feel I made a friend in the industry and would be very happy to work with him again in the future. - Kevin Acevedo

February 11, 2024

Reply:    Dear Kevin, Thank you for sharing your wonderful feedback with us! We're thrilled to hear about your positive experience working with Christian. At Platinum Key Properties, we pride ourselves on delivering exceptional service, and Christian is an integral part of our team. His professionalism, helpfulness, and customer service-oriented approach truly exemplify our commitment to excellence. We're delighted that Christian played a vital role in your purchase and that you felt you made a friend in the industry. Building meaningful connections with our clients is one of our top priorities, and we're grateful for the opportunity to have assisted you in finding your new home. Your satisfaction and trust mean the world to us, and we couldn't be happier to hear about your positive experience. Should you ever require assistance in the future or have any questions, please don't hesitate to reach out. We look forward to the possibility of working with you again. Warm regards, The Platinum Key Properties Team

4.80
5.00
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4.00
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Buying
Successful
YES
Townhouse
Sooke
Feb 2024

Kevin Acevedo
Show Review Reply Flag

Mike and Zoi and the Platinum Property Real Estate Team are the only Realtors I trust to refer my clients to in Victoria and the surrounding areas. I have worked with this group of Realtor several times. Whether it is a multi million dollar property of an inexpensive condo, my clients receive the best client care with expert advice and successful transactions each and every time. Kind, honest and professional service. - Vanessa Monteith-Hird & Associates | RE/MAX Check Realty

February 09, 2024

Reply:    Thank you so much for your glowing testimonial! We are truly honored to be the Realtors you trust to refer your clients to in Victoria and the surrounding areas. It has been a pleasure working with you and your clients on multiple occasions, and we're thrilled to hear that they have consistently received the best client care and expert advice from our team. Whether it's a multi-million dollar property or an inexpensive condo, we always strive to provide kind, honest, and professional service to every client. Your confidence in us means a great deal, and we're grateful for the opportunity to collaborate with you. Should you ever need assistance in the future or have any clients looking to buy or sell real estate, please don't hesitate to reach out. We look forward to continuing our successful partnership together. Warm regards, Mike, Zoi, and the Platinum Property Real Estate Team

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Condo / Apartment
James Bay, Victoria
Feb 2024

Vanessa Monteith-Hird & Associates | RE/MAX Check Realty
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Mike was fantastic to work with. Very professional and always took the time to keep us in the loop. We were selling remotely so not available onsite. Would work with Mike again. - Michelle

February 06, 2024

Reply:    Dear Michelle, Thank you so much for your wonderful testimonial! We're thrilled to hear that you had a fantastic experience working with Mike. Selling remotely can present unique challenges, but we're glad that Mike was able to provide you with the professional service you deserved and keep you informed every step of the way. Your trust and confidence in Mike and the team mean a lot to us, and we're honoured that you would choose to work with him again in the future. If you ever have any further real estate needs or know anyone else who could benefit from our services, please don't hesitate to reach out. We're here to help! Warm regards, The Platinum Property Real Estate Team

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Selling
Successful
YES
Condo / Apartment
Downtown Victoria, Victoria
Jan 2024

Michelle
Show Review Reply Flag

Mike and Zoi found us our perfect home when we relocated from Calgary. We had a strict budget and the team were great about finding us showing suitable for our needs. There was no pressure and it was actually a fun experience! I absolutely recommend Zoi and the team. It was a blessing to have their knowledge and professionalism. - Andrea

December 31, 2023

Reply:    Dear Andrea, Thank you so much for your heartfelt testimonial! We're thrilled to hear that Mike and I were able to help you find your perfect home when you relocated from Calgary. Navigating a relocation and finding a home within a strict budget can certainly be challenging, but we're delighted that our team was able to make the process smooth and enjoyable for you. Providing a pressure-free environment and ensuring that you had fun throughout the experience was our top priority, and we're glad to hear that it was a positive and memorable journey for you. Your recommendation means the world to us, and we're grateful for the opportunity to have shared our knowledge and professionalism with you. If you ever need assistance in the future or have any friends or family members looking to buy or sell real estate, please don't hesitate to reach out. We're here to help! Warm regards, Zoi and the Platinum Property Real Estate Team

5.00
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5.00
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YES
Buying
Successful
YES
House / Single-Family
Z3 Shawnigan, Shawnigan Lake
Jun 2023

Andrea
Show Review Reply Flag

As a busy family with 3 kids in 'every activity' we were worried about staging and maintaining but the team stepping in and made it all so easy with a custom staging report, ample notice for showings and going the extra mile to set up a showing schedule to help buyer and your family maintain a healthy schedule. Just a great experience - Menelaos Petropoulos-Varelis

December 31, 2023

Reply:    Thank you for your feedback - especially with time so fleeting in your busy world. We appreciated being able to step in and 'make magic' happen. It's one thing to be on the front line of the business and completely another when you're the professional selling your home. I am so happy that we were able to maintain harmony in your home while going through the selling process. Thank you for stepping back and allowing us to step forward with our strategies for your sale. Wishing you the best year ahead in your new home.

5.00
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5.00
5.00
5.00
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Selling
Not Successful
YES
House / Single-Family
Langford
Jan 2023

Menelaos Petropoulos-Varelis
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The whole team was very helpful. From their communication to their availability. I always was a priority for them and they cared. I would recommend any one of them in the Future. - S. Petropoulos

December 31, 2023

Reply:    It was our absolute pleasure assisting you with the purchase of your new home! From start to finish you were a pleasure to work with. It's an honour to be counted on by you in your home buying process. Finding the perfect lot, connecting with the most reputable and skilled builder and seeing the process move to completion is such an exciting, yet stress filled time for most. I am thrilled that we could assist you in minimizing stress. Thank you for being such a pleasure to work with.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Vacant Land
Victoria, Langford
May 2022

S. Petropoulos
Show Review Reply Flag

Zoi is amazing. She made the apartment look beautiful for the selling. She is so helpful and informative. The Platinum Key Properties team are the definition of professional! I would recommend her to anyone selling or buying. - Julieta Padilla

December 27, 2023

Reply:    Thank you so much Julieta. We are honoured to be your realtor-family. It was a pleasure assisting you with the sale of your property as well as the purchase of your new property. Mike, Christian, Zoitsa and myself all Adore YOU! Wishing you all of the best in 2024.

5.00
5.00
5.00
5.00
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5.00
5.00
5.00
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Buying and Selling
Successful
YES
Condo / Apartment
Harris Green, Victoria
Jun 2023

Julieta Padilla
Show Review Reply Flag

Christian is an amazing realtor, resource and friend. He went above and beyond expectations in order for me to find the place that was going to work for me on my return to Victoria. For all of your buying and selling needs you must take it seriously and I would only hire a team that takes it equally as serious as I do. Platinum key properties are an amazing group. I couldn’t ask for more. Bravo Christian and team! - David Smit

December 24, 2023

Reply:    Dave, Christian is not the only Amazing person around (although we agree that he is a fantastic human & realtor). Dave, we think you are a remarkable person. Winning Gold medals on a global stage is one thing (huge) but on top of that, you are a down-to-earth, honest and thoughtful. We are honoured to be your entrusted realtor-family 'time and again'. We are grateful to know you and consider you as a part of our Platinum Key family. Thank you for entrusting us with the purchase of your new home. We are thrilled you are back in Victoria - as our neighbour! All the best in 2024.

5.00
5.00
5.00
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5.00
5.00
5.00
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Buying
Successful
YES
Condo / Apartment
Victoria West, Victoria
Dec 2023

David Smit
Show Review Reply Flag

From the first phone call it was evident that Zoi was the agent we wanted to sell our house. She was very positive and friendly, a good listener and we were very pleasantly surprised when we were able to sell after our first open house! - Catherine

December 22, 2023

Reply:    Thank you so much for entrusting us with the sale of you gorgeous heritage home. It was an honour to be selected as the realtors to facilitate the sale. Mike and I were impressed with your property and quite honestly fell in love with you at our first meeting. We left with happy hearts and a feeling that we'd met new friends. We are beyond happy that you achieved your goals with the sale. Thank you for allowing us to be a part of that success. Wishing you a wonderful 2024.

5.00
5.00
5.00
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5.00
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Selling
Successful
YES
House / Single-Family
Ladysmith
May 2023

Catherine
Show Review Reply Flag

We hired Zoi and team, and while I've always been skeptical of real estate agents efforts to truly help you, I was truly amazed at how they cover all aspects of the process. Its like being brought into a large family that help each other - staging, best strategy to list, negotiating on how to put offers forward. Each of their team step up to the plate! Adore Zoi and will have her on my radar for future purchases. - Jodie

December 12, 2023

Reply:    Thank you so much for sharing your experiences with our team. From strangers, to working together, to becoming family.... We are honoured to have been given the opportunity to demonstrate 'Who' we are and how we operate. We are also beyond grateful to know you and love you all. Wishing you an amazing 2024.

5.00
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Buying and Selling
Successful
YES
House / Single-Family
Victoria, Saanich
Aug 2023

Jodie
Show Review Reply Flag

Working with Zoi and her exceptional team has been an absolute pleasure. I recently referred one of my clients seeking to buy a home in Victoria to Zoi, and I couldn't be more impressed with the level of care and professionalism they provided. From the outset, Zoi ensured seamless communication, keeping me in the loop every step of the way throughout the home buying process for my clients. Her commitment to transparency and timely updates reflected a dedication to delivering a top-notch experience. Zoi's expertise and attention to detail were evident in every interaction, fostering a sense of trust and reliability. Her team's proactive approach and personalized service truly set them apart. Without hesitation, I would highly recommend Zoi and her team to anyone seeking real estate assistance in Victoria. Their commitment to excellence and client satisfaction makes them my go-to choice for future referrals. Thank you, Zoi, for your outstanding service!" - Anthony Dietz

December 11, 2023

Reply:    Thank you so much for sharing your experiences working with my team and I. As you know it's a lot to be everywhere & doing everything to make a transaction smooth & successful. We appreciate you selecting us as your realtors of choice in Victoria. Wishing you an amazing holiday and year ahead.

5.00
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Buying
Successful
YES
House / Single-Family
Fairfield, Victoria
Jan 2024

Anthony Dietz
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A team that we felt helped us achieve our goal! Knowledgeable, personable and genuine. Support through the emotional ups and downs of selling and buying! The staging was so helpful !! Thank you Zoi and Mike. - Leona

December 09, 2023

Reply:    Leona, it goes without saying that we were so honoured to represent you in the sale of your home and the purchase of your new home. Working with you both was wonderful! Thank you for your cooperative spirits and entrusting us to do the best job for you. We loved your 'old' home and are so excited for what you will create in your new home. Our entire team fell in love with you both (no surprise)! Life is a wonderful adventure & we feel blessed to be a part of yours. Wishing you an amazing 2024.

5.00
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Buying and Selling
Successful
YES
House / Single-Family
Victoria, Saanich
May 2023

Leona
Show Review Reply Flag

Impeccable, professional, effective. Both Zoi and Mike were attentive and thorough throughout our buying process, and it was very reassuring to have them represent us through a challenging search and purchase process. Also great company- they made our purchase a happy adventure. Best agent ever! - Linda Forssman

December 09, 2023

Reply:    Let me begin by saying that it was such an honour to represent you both with the purchase of your new oceanfront Victoria property! Thank you for taking the time to share your experience working with us. I thoroughly enjoyed every second spent together, and look forward to many more. When we as a team reflect on 2023 you will be at the forefront of our minds. You've captured our hearts!

5.00
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Buying
Successful
YES
House / Single-Family
Victoria
Oct 2023

Linda Forssman
Show Review Reply Flag

I couldn't have been happier with how Zoi and Christian represented me during the ongoing search for a condo, and following the purchase. Their response time and dedication were unparalleled to any other realtor or firm I had previously dealt with. - Steven

December 07, 2023

Reply:    Thank you for the kind words Steven. It was a serendipitous meeting and experience working together. We are thrilled that you succeeded in finding the perfect space to call home. It has been a pleasure getting to know you and your wonderful family. I hope you know that you are now considered a part of our family! Wishing you all the best ahead.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Condo / Apartment
Victoria West, Victoria
Oct 2023

Steven
Show Review Reply Flag

Zoi and her colleagues helped us find the perfect condo in the perfect neighborhood for our family! Excellent service, professional, welcoming, and friendly. I would highly recommend Zoi and her team of professionals to anyone buying or selling a home. - Gloria

December 07, 2023

Reply:    Our meeting was serendipitous. I still smile when I reflect on how the story unfolded. Our team enjoyed working with you to find your perfect space. I'm so happy that you were able to achieve your real estate goals in Victoria. We are excited to have you as new neighbours and friends. Wishing you all the best in 2024.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
Condo / Apartment
Fairfield, Victoria
Nov 2022

Gloria
Show Review Reply Flag

Zoi and her team were very knowledgeable about the market conditions and were very experienced with making offers. All my calls and emails would be promptly address. I would highly recommend her team. - Jim

December 06, 2023

Reply:    Dear Jim, Thank you so much for taking the time to share your experience working with our team at Platinum Key Properties. We're thrilled to hear that you found our team to be knowledgeable about market conditions and experienced in making offers. We take pride in our market knowledge and negotiation skills. We are thrilled you are happy with your 'new home' in Victoria. Welcome home neighbours. Give our best to S! Providing prompt and attentive communication is a top priority for us, so we're glad to hear that your calls and emails were always promptly addressed. We believe that clear and efficient communication is crucial in ensuring a smooth and successful real estate journey for our clients. Your recommendation means the world to us. We strive to deliver exceptional service and exceed our clients' expectations, so it's incredibly rewarding to hear that we met your needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Platinum Key Properties. We appreciate your trust and look forward to serving you and your real estate needs in the future. Warm regards,

5.00
5.00
5.00
5.00
5.00
5.00
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Buying
Successful
YES
House / Single-Family
Victoria, Oak Bay
Nov 2023

Jim
Show Review Reply Flag

Professional, personable and engaged throughout the whole process. Genuine interaction with the complete team, for the entire process of selling and seeking a new home. Quick responses to questions and knowledgeable discussions about the real estate market in our area. Thanks to the team support and communication, all parties were kept up to date on our file at all times. Great job! - Marsha

December 06, 2023

Reply:    Dearest Marsh, Thank you so much for your kind words and for sharing your experience working with our team at Platinum Key Properties. We're delighted to hear that you found us to be professional, personable, and engaged throughout the entire process. We believe that building genuine relationships is essential, and we're thrilled that you felt a true connection with our team. It's our goal to provide exceptional service and ensure that you had a smooth experience both in selling your home and finding a new one. We're pleased to hear that we were able to address your questions and provide insights about the real estate market in your area. Keeping all parties involved and informed is crucial to us, and we're happy to know that our team's support and communication helped keep everyone up to date on your file. We appreciate your trust in our team and are thrilled to hear that we did a great job serving you. Your new home is so fabulous! I'm excited for you both. It was an honour working with you both. We count you both as a precious part of our Platinum Key family. Wishing you both all the best in 2024. Warm regards,

5.00
5.00
5.00
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5.00
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Buying and Selling
Successful
YES
Condo / Apartment
Victoria West, Victoria
Jul 2023

Marsha
Show Review Reply Flag

Zoi, Mike & team provided exceptional service from the moment we met them. They take a team & family based approach to their service model and are highly accessible & knowledgeable. Mike kept us informed all along the way and kept all lines of communication open. I wouldn't hesitate to refer family & friends to Platinum Key Properties. - Caitlin Sauder

October 19, 2023

Reply:    Thank you so much Caitlin. We were honoured to be entrusted with the sale of your property. We appreciate your trust in us. You were beyond wonderful to work with! Although your property is sold and you have moved on to pursue your goals elsewhere, you will always be considered a precious member of our family. Wishing you all the best! ( I have responded to your review previously but there seems to be a glitch in the platform. The good news is, that I don't mind at all. Take care beautiful.

5.00
5.00
5.00
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5.00
5.00
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Selling
Successful
YES
Condo / Apartment
Victoria, Saanich
Jun 2023

Caitlin Sauder
Show Review Reply Flag

We loved working with Platinum Key Properties. The team worked hard for my family to find us a great home. They were flexible with our schedules and listened to our needs and wants! They were very prompt with any questions we needed answered. - Kinsey

October 17, 2023

Reply:    Kinsey, Thank you so much for your kind words. I was so honoured to hear that you choose us (Platinum Key Properties group) to represent you in finding your dream home. I am thrilled to hear that you had a positive experience working with our team. Zoitsa, Mike, Christian and myself are so happy for you. Enjoy making your nest for you and your beautiful family. Blessings and Hugs.

5.00
5.00
5.00
5.00
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5.00
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Buying
Successful
YES
House / Single-Family
Victoria
Oct 2023

Kinsey
Show Review Reply Flag

Zoi is amazing! Helpful, cheerful and has a great eye on detail! I would recommend her to anyone looking to buy or sell a property. Thank you very much, Zoi! :) - Julieta

September 27, 2023

Reply:    Julieta, You are an absolute joy to work with! Thank you for your positive outlook and willingness to trust our strategy. We are honoured to be the realtors you and your family look to for advice and representation with your real estate goals. We are proud to have you as a special part of our Platinum Key Family.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Condo / Apartment
Victoria
Jun 2023

Julieta
Show Review Reply Flag

Great team. Helped us find a home in Victoria while living in Vancouver. They were patient through all of our issues and in the end helped us find a place we love and plan to call home for a long time. - Travis

September 27, 2023

Reply:    Travis, It was our absolute pleasure assisting you with the purchase of your Victoria home. Thank you for placing your trust in our family team. We are thrilled for you! Enjoy living your island dreams. From our family to you and yours.

5.00
5.00
5.00
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Buying
Successful
YES
House / Single-Family
Victoria
Jul 2023

Travis
Show Review Reply Flag

Top notch.. both Zoi and Mike have been amazing including their support staff … the in depth research.. very helpful , kind and patient .. every detail handled efficiently .. very reliable … all of this in a very difficult and fast moving market… as a former realtor I am very impressed by their integrity and personal touch! - Gabi and Mark Wood

September 24, 2023

Reply:    Thank you so much for your heartfelt testimonial. Your kind words truly mean the world to us. We are overjoyed to hear that you had an exceptional experience with Mike, Zoitsa, Ashely and myself. We were overjoyed for you both! It brings us immense satisfaction to know that our in-depth research and helpfulness have made a positive impact. We strive to provide a remarkable service, and your recognition of our efficiency and reliability is truly appreciated. Moreover, your acknowledgment of our integrity and personal touch holds special significance. As a former realtor yourself, your praise means even more to us. We are dedicated to maintaining the highest standards of professionalism while also creating an authentic caring and personalized experience for our clients. Thank you for selecting us as your trusted realtor team. It has been an absolute pleasure working with you! Personally, I am so thrilled at the idea of spending more time together with you. Hugs from you all of your fans in Victoria :)

5.00
5.00
5.00
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Buying
Successful
YES
Condo / Apartment
Downtown Victoria, Victoria
Oct 2023

Gabi and Mark Wood
Show Review Reply Flag

Professional, attentive, accessible and caring. Great team work and attention to detail. Worked diligently for their client-us! Highly recommend the services of this team, as all were well informed and able to reply quickly to requests for viewings, and to provide answers to prospective buyers’ questions about the building and surrounding area. - Gary

September 23, 2023

Reply:    Thank you so much for your thoughtful testimonial about your home selling experience with our team. We are absolutely thrilled to hear that you were delighted with our services. It truly means the world to us. We feel incredibly honoured to have been chosen as your realtors, especially after you took the time to interview several top agents. We genuinely consider you part of our extended family and we are so grateful to have you as our valued clients.

5.00
5.00
5.00
5.00
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Selling
Successful
YES
Condo / Apartment
Victoria West, Victoria
Jul 2023

Gary
Show Review Reply Flag

Zoi was delightful, such a pleasure to have her assistance along with Christian. She was compassionate, understanding and supportive.. showed interest in us as sellers/buyers. - Francelyn Bey

September 15, 2023

Reply:    We are so fortunate to have such wonderful clients as yourselves. We feel blessed to have been brought into your world and to consider you a part of our family. Christian has fully enjoyed working with you both and has a special place in his heart for you. Thank you for being so wonderful in every regard.

5.00
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Buying and Selling
-
YES
House / Single-Family
Sidney North East, Sidney
Sep 2023

Francelyn Bey
Show Review Reply Flag

If buying or selling your home is an emotional transaction for you - these guys come from the heart. I always felt supported and that my place was a home not just a house. - Debi

June 21, 2023

Reply:    Dear Debi, Thank you so much for your kind words about our real estate services. We are so grateful for your trust and cooperation throughout the process. We are delighted that you are pleased to have achieved your goals, and we are honoured to have you as part of the Platinum Key Properties family.

4.40
5.00
4.00
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3.00
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Selling
Successful
YES
House / Single-Family
Oaklands, Victoria
Jun 2023

Debi
Show Review Reply Flag

We were thrilled to find Zoi and her brother Mike while we were in Budapest, Hungary. We needed to buy a condo for our two sons in Victoria, BC, and they turned out to be an amazing team. Zoi and Mike were incredibly knowledgeable, professional, and easy to communicate with. Compared to the other realtors we spoke with, the choice was clear. Leading up to our arrival in Victoria, they provided us with personalized market updates every day for two weeks. It was so helpful in getting us prepared for our condo search. Even with just two weeks to find a condo, Mike's information and guidance were invaluable. When we found the perfect place, we were able to make a quick decision, thanks to Mike's expertise. It was the 12th unit we visited, and we were overjoyed with our choice. At first glance, the condo seemed flawless, and we didn't think a home inspection was necessary. However, Mike insisted on getting one, and we're grateful we listened. The inspector discovered an issue with the hot water boiler, which was over 10 years old and needed replacement. The seller agreed to cover the cost, which amounted to over $2000. We can't thank Mike enough for recommending the inspection. As our time in Victoria came to an end, there were still tasks to complete before the closing date. Mike took care of everything for us, which was a huge relief. Even though the official closing day was June 1st, our sons couldn't move in right away. We turned to Mike for help, and he went above and beyond to secure the condo key from the seller two days early. It made a world of difference for us. Working with Mike made the home-buying process so much more enjoyable and less stressful. We genuinely appreciated his dedication and assistance. We highly recommend him and eagerly look forward to working with him again in the future. - Ferenc

June 11, 2023

Reply:    Thank you so much for taking the time to share your positive experience with Zoi and Mike in Victoria. We can appreciate the difficulties faced when living in another country while purchasing a property in Canada. We are thrilled to hear that you were provided with exceptional service throughout your condo search and purchase. We are delighted that Zoi and Mike stood out among the other realtors you considered, and that their personalized market updates helped you prepare for your condo search. It's great to hear that Mike's expertise and guidance were invaluable in finding the perfect place for your sons. Recommending a home inspection was a wise decision, and we are glad that it uncovered the issue with the hot water boiler. It's a testament to Mike's attention to detail and commitment to ensuring your satisfaction. We understand that the closing process can be stressful, and we are glad that Mike was able to take care of everything for you, providing you with a sense of relief. Going above and beyond to secure the condo key early demonstrates Mike's dedication to going the extra mile for his clients. We appreciate your kind words about his assistance and dedication throughout the entire home-buying process. Mike is pleased to know that you are happy to be a part of our Platinum Key family. We are grateful for your trust and look forward to serving you again in the future.

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YES
Buying
Successful
YES
Condo / Apartment
Victoria, Langford
Jun 2023

Ferenc
Show Review Reply Flag

I highly recommend working with Zoi and her brother, Mike. They are an amazing team - both highly knowledgeable about the market and the different neighbourhoods. They make accurate recommendations to your needs with zero judgement and know how to professionally navigate a wide range of personalities. For example, when we needed to step away from house hunting, they respected our wishes but remained available when we were ready — and when we were ready, they worked incredibly hard to show us homes and give us advantages during these unpredictable times. Even if a home was sold, we were able to view a house to see what we should expect from other homes in that particular area. They had leads on what was coming up in our desired neighbourhoods, so that we can get viewings before an open house. During the 2 days I was in town, they both dropped everything to show me several homes in different locations so I could get a feel of the different areas. The biggest reason I recommend them is because I trust them. They are more than realtors - they are community builders. They truly care about local businesses and building strong communities around them. I look forward to a long friendship ahead. - Christina

April 17, 2023

Reply:    Thank you so much for taking the time to post such thoughtful feedback. We really appreciate the use of the words 'community builders' when describing us. We haven't articulated what we do with these words when sharing our goals with new clients, but we should moving forward. It's meaningful to know that our mission was visible to you by our actions. On another note, you have secured a home that we absolutely love. Everyone dreams of owning a character home in Oak Bay - you've made that dream come true for you! Bravo. We are excited to place the keys to your new home in your hand. We are excited to watch you your family settle in fall in love with the home and community. Welcome to your new Victoria family = Mike, myself and the team :)

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Buying
Successful
YES
House / Single-Family
Victoria, Oak Bay
Aug 2023

Christina
Show Review Reply Flag

Zoi, Mike and their team are very professional and friendly. They are great and very knowledgeable in their job. They always helped us out and made sure we got a great property. They are amazing to work with and the next time I am looking to buy a house I hope to work with them in the future again. They really know how to treat their clients like they are family and help out as much as they are able to. They ensure their clients are well taken care of and find their perfect home and will help with anything they can. - Luis Ruiz

December 06, 2022

Reply:    Thank you so much Luiz. It is an absolute pleasure working with you and assisting you and your family in finding the perfect place to call home. Not only are you a client, but now considered a part of our family by the entire team.

4.00
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YES
Renting
Successful
YES
Townhouse
Colwood, Victoria
Dec 2020

Luis Ruiz
Show Review Reply Flag

The whole team at Platinum properties exceeded expectations of what I thought realtors could bring to the table. Not only do I recommend Zoi and team but I will be using them again for an upcoming transaction. We are small business owners and understand how much work goes on behind the scenes, this is a group who's not afraid to roll up the sleeves, at the same time deploying professional attributes where required. I love this group. - Kirk Van Ludwig

December 05, 2022

Reply:    Kirk, your feedback is so thoughtful and meaningful. I appreciate what it means to have taken time out of your busy schedule share your experience in working with us. We are beyond grateful to have client's who are as wonderful as you and Jodie! I know I speak for Christian, Mike and our entire team when I say we Love your exceptional family. We are excited about your future.

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Buying and Selling
Successful
YES
House / Single-Family
Victoria, Saanich
Aug 2022

Kirk Van Ludwig
Show Review Reply Flag

We dealt with Christian Ravlic directly but Zoi Livia was part of the team of Platinum Key Properties, and we were very happy with the service we received. This team is top notch, very professional and hard working. - Bev

December 02, 2022

Reply:    Thank you Bev for taking the time to share about your experience with our team - specifically Christian. On behalf of our entire team I can say we think He is Exceptional. As you've experienced first hand he has a tireless work ethic and genuinely cares about his clients (people in general). We are so fortunate to have him as a partner/family member. I am happy you enjoyed working with Christian - I know he really appreciated getting to know you and assisting you. Take good care.

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Selling
Successful
YES
House / Single-Family
Saanichton, Victoria
Nov 2022

Bev
Show Review Reply Flag

Working with Mike & Zoi and Platinum Key Properties was amazing, they really are a customer first company and made the entire process easy for us. We would definitely work with them again!! - Mark

December 02, 2022

Reply:    Hi Mark, Thank you for sharing your thoughts/experiences working with our team. We were humbled to be called upon once again to assist with your real estate needs, and honoured to help with selling and buying during a tumultuous time in our local real estate market. You and your amazing wife are such wonderful people - your family is the best. We adore you and consider you all to be a wonderful part of our PKP family.

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Buying and Selling
Successful
YES
House / Single-Family
Colwood, Victoria
Jul 2022

Mark
Show Review Reply Flag

Zoi helped and walked me through the process from the very beginning to the very end of the transaction and beyond. She was incredibly dependable and insightful. I'll recommend her and her team anytime! ~ S.N. - Seneca Nowack

November 30, 2022

Reply:    Thank you very much for taking the time to share your experience with myself and the amazing group I am fortunate to work alongside. It was a pleasure assisting you! Thank you for allowing us to put our hearts, skills and energy into making your home sale experience smooth and successful. We are looking forward to seeing you and your family at our Client Appreciation party.

5.00
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5.00
YES
Buying and Selling
Successful
YES
House / Single-Family
Bear Mountain, Langford
Aug 2020

Seneca Nowack
Show Review Reply Flag

Zoi was an absolute pleasure to work with! She is so helpful and knowledgeable. I felt incredible supported, informed, and confident in our decisions every step of the process. She supported everything with such grace and ease. I would definitely recommend her to anyone looking for an agent who puts your interests first and makes you feel like family!” - Bgm/ Begum Eryilmaz

November 29, 2022

Reply:    Begum you are such a professional to work with. We are humbled to be alongside someone as accomplished as you! Thank you for your kind words. I look forward to what the future brings you and your family.

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Buying and Selling
-
YES
House / Single-Family
Royal Bay, Victoria
Jan 2022

Bgm/ Begum Eryilmaz
Show Review Reply Flag

Zoi and her team went above and beyond to help me get my dream condo — I could not be more grateful for their exceptional service. Even though it was during a crazy busy market for sales, they were always responsive, always showed up on time, never rushed me, offered excellent advice, went to bat for me during the bidding stage, and as a cherry on top, are just so kind and professional. I've recommended Zoi and her team to all my friends & family and will continue to do so --- they are such great people to work with. - Michelle

November 29, 2022

Reply:    Michelle, you were so wonderful to work with. You made it very easy for my team and I to put our hearts into finding you the perfect home! We love that you wake up to a spectacular view every day. Thank you for trusting us with your real estate hopes & dreams. (I LOVE your condo). I also wanted to thank you for sending your friends and loved ones our way. It's an honour to work with 'your people'.

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Buying
Successful
YES
Condo / Apartment
Victoria West, Victoria
May 2022

Michelle
Show Review Reply Flag

Zoi and her terrific team not only sold our acreage for above asking price, they also helped us find our downsized home and we’re able to get below asking price. Their advice throughout was valuable. Win! Win! - Barb O

November 29, 2022

Reply:    Barb...it's fair to say our entire team LOVES you. We feel like we have new family members after our time with you and Joe. Thank you for sharing your kind words; and thank you for putting your trust in us. We are so excited about the travel and fun you will continue to have as the future unfolds.

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Buying and Selling
Successful
YES
House / Single-Family
Victoria, Langford
Feb 2022

Barb O
Show Review Reply Flag

We engaged with Zoi, Christian and Mike to help us achieve our dream outcome, which was an acreage purchase and sale of our suburban home. Our timing and goals were lofty, and Zoi and her team took on the challenge and pulled up their sleeves to make our dream happen. And it took a team! I was pleasantly surprised that their team was far from just paper pushing realtors, and made things happen from all avenues of preparing to list, to showing the home, and negotiating. Impressive crew that we now have on speed dial should we need their expertise again. - J.W.

November 29, 2022

Reply:    We collectively ADORE you and your family! It has been such a pleasure getting to know you and now considering you family. Thank you for putting your trust in us with you purchase and your sale. We are humbled to be considered "Your Realtors of Choice".

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Buying and Selling
Not Successful
YES
House / Single-Family
Victoria, Saanich
Jun 2022

J.W.
Show Review Reply Flag

Zoi and her brother Mike were amazing to work with during this transition. They were able to sell my home during a lull in the market in less than 1 week! They both exceeded my expectations in every way! I am grateful for their professional and personalized approach to my unique needs. I want to thank you both for everything you provided to me and my family throughout the selling process. I would highly recommend their team of professionals and hope to work with them again in the future! Thank you, M - Mary

November 21, 2022

Reply:    Thank you so much for your kind words! We were beyond honoured to be selected as the realtors to sell your Victoria property, and will be ready to assist you with your real estate portfolio in the future. Your trust in us meant a lot. We are thrilled for your success!

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Selling
Successful
YES
House / Single-Family
John Muir, Sooke
Nov 2022

Mary
Show Review Reply Flag

I wouldn’t hesitate to recommend Zoi and the Platinum Key team for buying or selling your house. Their professionalism, expertise and knowledge of the market was excellent and their customer service went above and beyond. Zoi worked late to provide us next day with a list of tips to make our house more saleable. Her design instincts are amazing and every suggestion was a great one. We sold at full price quickly and bought our dream home soon after! You can’t go wrong with this team. - Jeannette

October 26, 2022

Reply:    Assisting you and your family with the sale and purchase of your family home is a '2022 highlight' for us. Our entire team fell in love with your family! We are so happy for you. You executed your vision with such clarity and successfully made your dreams a reality. We are grateful to be a part of your family history and look forward to what your future holds.

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Buying and Selling
Successful
YES
House / Single-Family
North Jubilee, Victoria
Aug 2022

Jeannette
Show Review Reply Flag

Zoi & the Platinum Key team helped my family find and purchase a great home in Esquimalt. I’ve purchased multiple properties over the years and never have had a realtor work as hard as the Platinum Key team. They were available any time to answer questions and their buying strategy was the reason we were able to purchase our home below asking price with conditions. This was in January 2022 when the market was very competitive. I highly recommend this team! - Micah

October 23, 2022

Reply:    Dear Micah, On behalf of our entire team we are honoured to be selected as your real estate professionals once again. We are so pleased that you have another fabulous ocean view property added to your portfolio. It was a pleasure negotiating this property on your behalf; we are also happy with the outcome. Congratulations on an excellent purchase!

4.80
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Buying
Successful
YES
House / Single-Family
Esquimalt, Victoria
Apr 2022

Micah
Show Review Reply Flag

Zoi and Mike were the right team at the right time, professional from start to finish. I would not hesitate to hire this team for any future real-estate needs I might have! - Don

October 23, 2022

Reply:    Thank you so much for your kind words! We were so pleased that our team was able to facilitate a successful sale for you. We look forward to what the future holds for you. Cheers to fabulous life events worthy of celebration this year :)

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Selling
Successful
YES
Condo / Apartment
Victoria, Saanich
Oct 2022

Don
Show Review Reply Flag

Highly recommended from a good friend and it paid off! I was very pleased with the whole transaction. Right from the start, the professionalism and honesty made me realize I had made the right decision to work with her and the team. It is a tough market and we made it happen! Thank you! - Lynnette

October 22, 2022

Reply:    We were beyond honoured to be called upon. Your friend who 'highly recommended' us is someone we highly respect. We are thrilled for your success! Thank you for putting your trust in our team. PS. Christian is a huge fan and sends you both wishes of huge success with your future plans :)

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Selling
Successful
YES
Townhouse
Esquimalt, Victoria
Oct 2022

Lynnette
Show Review Reply Flag

I have used the Platinum Key team time and again and am always impressed with the professional services they deliver. They did an excellent job preparing my downtown Victoria home for sale with their staging services while I was out of town. The photos, drone and marketing were top-notch. If you’re looking for a professional team with a stellar track record, look no further! Thank you to Christian, Zoi, Mike, Casey and Tracey- You did it again! - Matt R.

October 20, 2022

Reply:    It is always an honour to be called upon by you - Thank you once again for placing your portfolio & your trust in our hands. We are so pleased with your success once again, and are looking forward to what you have planned in the future.

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Selling
Successful
YES
Condo / Apartment
Victoria West, Victoria
Nov 2022

Matt R.
Show Review Reply Flag

Zoi helped my husband and I find our perfect first home! She referred me to a fantastic mortgage broker and realtor in the Edmonton area. We were very happy - Chloe

October 20, 2022

Reply:    Chloe, I was so honoured to be involved with assisting you both in purchasing your First Home! One of my favourite parts was chatting with your finance about his surprise proposal plans... I wish you both all of the best in your new home. I cannot wait to see what the future brings for you both. PS your wedding was beautiful! Zoi

5.00
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YES
Buying
Successful
YES
House / Single-Family
Walker, Edmonton
Jan 2022

Chloe
Show Review Reply Flag

Very easy to work wit, I appreciated the quick response to all my questions. The advice to use Stages of Life for staging really helped sell my property quickly. - Jan N

October 20, 2022

Reply:    Dear Jan, Thank you for selecting our team to represent you with the sale of your Vancouver Island property. You are an incredibly valued client & your trust in us means a lot. Congratulations on your successful sale.

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Selling
Successful
YES
Condo / Apartment
Z3 Ladysmith, Ladysmith
Aug 2022

Jan N
Show Review Reply Flag

As a buyer new to the city of Victoria, I required a real estate agent with excellent knowledge of the city and the condo buildings within Victoria. Zoi Livia and Mike Hallmark have this knowledge based upon years of experience within the Victoria and surrounding areas real estate market. They shared this information in an open and friendly manner to ensure I found a condo and location that fit my needs perfectly. I highly recommend. - Tammi

August 26, 2022

Reply:    Thank you so much for sharing your thoughts about your experience working with Mike and myself. We are beyond thrilled for you with your new Amazing property to enjoy. Thank you for putting your trust in us. Welcome home neighbour.

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Buying
Successful
YES
Condo / Apartment
Victoria West, Victoria
Jun 2022

Tammi
Show Review Reply Flag

If you are looking for somebody to have your best interests and stand by you, look no further. Zoi, Mike, and their team are truly remarkable. They know their market so well and provide you with regular updates and honest opinions. They work all hours of the day and never fail to get back to you. I highly recommend using Zoi and Mike from Platinum Keys Properties Group. Not to mention, they are the nicest people you will come across. - Arjin Dosanjh

August 15, 2022

Reply:    Thank you so much for your kind words! We honestly love what we do, hence the 'working all hours of the day'. We know that our business is a people business... We have the privilege of stepping into peoples lives and helping them make their real estate goals a reality. We are honoured to assist you and pleased to consider you a part of our Platinum Key family :) Wishing you so much happiness, Zoi, Mike, Casey, Christian & Tracey

5.00
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Buying and Selling
Successful
YES
House / Single-Family
Victoria, Langford
Jun 2020

Arjin Dosanjh
Show Review Reply Flag

Zoi was so helpful with all of our questions and helped us with finding contractors and other third party services we were in need of. Zoi went above and beyond when any issues arose. Thanks again zoi :) - Courtney

July 15, 2022

Reply:    Courtney, You were a dream client that made me smile Way too many times! Thank you for being You; for trusting me and the team with your purchase and for turning to me with any of your questions. I am so honoured to have walked alongside you in this process and happy to consider you one of our PKP family members :) We are all excited for your future!

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Buying
Successful
YES
House / Single-Family
Victoria West, Victoria
Jun 2022

Courtney
Show Review Reply Flag

Zoi and Mike were very responsive to our needs. They took the time to understand us as buyers, and what was important to us in our search. They walked us through the process with clarity and transparency. We would not hesitate to engage with them again on a future transaction! - Cabral Rock

July 08, 2022

Reply:    Thank you for taking time out of your day to share your thoughts & experiences while working with our team to meet your real estate goals. We are so pleased with how everything worked out for you and your family. It was a pleasure assisting you, and very rewarding watching you achieve your goals. Congratulations! As members of our Platinum Key family please don't hesitate to reach out for anything that we can help with now or in the future. We are here for you :)

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Buying
Successful
YES
House / Single-Family
Crofton
Jul 2022

Cabral Rock
Show Review Reply Flag

I don't write a lot of reviews but this one I have to. My wife and I met EXCEPTIONAL in Victoria, BC! Buying a home can be a wild experience and as a buyer you have to rely on your realtor to create a positive process, fill it with competent guidance and information. Zoi and her team mates Christian and Mike are the best team you can get. They know their market, they understand trends and most importantly, they understand buyer's needs and wishes. They also have patience to go along with exceptional domain expertise and this just felt good all along the way since, as buyers, we had a lot of questions. Zoi and here team were always responsive and reachable and we did feel like the only clients! There was never a "push" to get a deal done but always great advise and counsel. If you are looking to buy or sell anything in the Greater Victoria area, talk to Zoi. You will be in EXCEPTIONALLY good hands! - Clemens Kaiser

June 14, 2022

Reply:    Thank you so much for taking the time to share about your experience working with myself and my team. We are all Huge fans of both you and your fabulous wife! We felt like we met our newest family members when we met you both and appreciated each encounter. It was an absolute pleasure getting to know you both and assisting you with finding your Victoria home. I appreciate how precious your time is and am honoured that you would elect to use it to share such kind words about our team. You and M are 'one in a million'! I can't wait to see you both again.

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YES
Buying
Successful
YES
Condo / Apartment
Fairfield, Victoria
May 2022

Clemens Kaiser
Show Review Reply Flag

Earlier this year, my husband and I were ready to find a place in Victoria after several years of just being visitors and staying at our go to Bed and Breakfast spot in Rockland or at a hotel. We had no idea where to start to look and what to expect in terms of the types of properties available and which neighbourhood would suite us. Zoi, Christian and Mike of Platinum-Key Properties were just the perfect team for us! They understood what we were looking for from the get-go. Although we were not in a hurry, they kept an eye on the market from day 1, not missing a beat! It was not always possible for us to be in Victoria for viewing so they would visit a place we had an interest in, take pictures or video footage, use Zoom and FaceTime with great mastery and let us know their honest and well informed thoughts based on our requirements. They were always bang on! We felt very well informed. When we finally found the home we wanted it was amazing to see them at work to make it happen for us and we got our place!! My husband and I cannot be happier. Put your full trust in this dream team and they get the job done. They made us feel like we were their only customer (although that’s far from it…) and gave us all the time we needed and answered any of our questions we had on the area, with great patience. I so appreciated that they already anticipated what could be required and how they handled the project with lightning speed. Great service, bar none! Without any hesitation nor reservation, I highly recommend this Dream Team to be your Realtors. - Maria Kaiser

June 06, 2022

Reply:    Maria, your reference to our team as a Dream Team made me smile... I reference you and C as our Dream Clients! You are both such accomplished people, and yet so fabulously down to earth. I speak on behalf of the team in saying that we were so honoured to assist you both finding your Victoria home. I cannot wait to see you again to catch up on the adventures of your summer as well as to have a peek at your lovely new home. Sending you lots of love, from your adoring fans :)

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Buying
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Condo / Apartment
Fairfield, Victoria, BC
May 2022

Maria Kaiser
Show Review Reply Flag

Both Zoi and Mike are very professional and on top of their game. Also they are very kind and courteous and get back to you right away.Realtors we trust with both buying and selling properties - K

January 05, 2022

Reply:    Thank you so much for taking the time to share you kind words regarding how we operate in business. Your trust means the world to us! Zoi & Mike

5.00
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Buying
Successful
YES
House / Single-Family
Sooke, BC, Canada
Dec 2021

K
Show Review Reply Flag

They were great! They showed us homes when we asked as long as they were not already sold and acted quickly when we asked to put an offer in on the duplex we got. - Kaileigh

January 04, 2022

Reply:    Kaileigh, you were both such a pleasure to work with. Mike and I were so happy to watch you go through the process and secure a property. We are excited to see what the future holds for you both. Sending hugs your way. Zoi & Mike

4.25
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Buying
Successful
YES
House / Single-Family
Victoria, Colwood, BC, Canada
Aug 2021

Kaileigh
Show Review Reply Flag

Amazing, knowledgeable. We were prepared for a few disappointing situation but were very surprised that we got our house (dream house) within a month of looking and our first shot. Forever thankful and highly recommend Zoi and Mike - Giovani Alarcon

January 01, 2022

Reply:    Giovani, it was a total pleasure assisting you in making your real estate goal/dreams a reality!!!! We simply adore you and your family. Thank you for putting your trust in us and for allowing us to draw you into our family. Sending you all the best. Zoi & Mike

5.00
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Buying
Successful
YES
House / Single-Family
Victoria, Langford, BC, Canada
Dec 2021

Giovani Alarcon
Show Review Reply Flag

I hired Zoi and Mike at the end of November 2021.  They carefully went through the entire process of listing, staging and selling my home. I had complete confidence in their professional abilities. They provided me with 'family like' security, peace of mind, and attention to all of my questions and needs. They were an amazing team and I know that with their abilities and professionalism I was able to obtain the outcome that I wanted.  Thank you Platinum Key Properties. - David

December 30, 2021

Reply:    David, You are an All-Star in our books! Thank you for considering our strategy of interviewing Mike & myself as well as a few other top producing realtors when determining the best representation for you in the sale of your property. I am a firm believer that there is a 'perfect fit' for people and I am happy that we were able to be your realtors of choice. We are happy to call you friend, client and a Platinum Key family member :)

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Selling
Successful
YES
House / Single-Family
Saxe Point, Esquimalt, BC, Canada
Feb 2022

David
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