Suzy was fine until I signed the contract. Then she showed her true colors - inexcusably rude, arrogant, and dishonest; impatient to make the sale regardless of my instructions; misrepresented comparable properties (I checked on MLS as she was talking to me on the phone) to try and push me into accepting an offer. I realized I had no one on my side, I had to stand up to her and the other realtor to get the deal I wanted. Which I did get, because I stood up to her bullying tactics.