We used Crystal to sell our home and upgrade within the city. Crystal was patient and answered all of our questions as we needed the answers. We were scared to sell our home before finding our next home, but Crystal assured us that we should not look until we had a conditional sale on our home - and as we soon realized many of the homes we liked were selling faster and we were not in a position to buy until our home was sold. It was the right advice and when we finally sold Crystal found us the perfect home - in fact due to an error by the listing agent it was a home that was not in our radar, but it was the exact home we were looking for. She excellently negotiated a great price for us We would have paid more and she knew it but she made it her goal for us to pay less. We would glad,y recommend Crystal to anyone buying or selling a home - we always felt that she was working in our best interest and we trusted her options and advice completely.