The service that KW Casa Realty provides far exceeds my expectations, they demonstrated commitment and enthusiasm to finding me the perfect home and never gave up! I just purchased my first home in Kitchener some time ago and worked with KW Casa Realty through the whole process. It was a long process for me as I was somewhat indecisive on where I wanted to live. Despite this, Andreia & Cristina my agents, were always available when I needed them, always willing to show me properties and were very knowledgeable and HONEST along the way. I felt like they had my back, were never pushy and were always looking out for me and my home buying needs. They also really took the time to get to know me, build a strong and real relationship with me, and I feel like I have gained a friendship along the way. It is such a relief to have someone you can trust when making such a huge purchasing decision. Some of the things that stand out for me through this whole process include: – Andreia spending hours upon hours over a multitude of weekends, showing me homes that I had spotted online and wanted to check out. She showed up always on time, enthusiastic, patient and with a smile on her face. This could include first thing on a Saturday early morning or 6 pm on a weeknight. It felt like she was always available to me and willing to go the extra mile. Both did not pressure me, were 100% supportive of my decision and didn't let it phase her at all. This demonstrated that they were all about getting me what I needed and not about just closing deals. – Finally, the team work that is evident at KW Casa is extraordinary, especially in the real estate industry.I actually ended up working with both at some point through my home buying process. The one time Andreia was unavailable (due to a very well earned vacation!) the other agents were able and willing to step in to help out, including Cristina showing up and providing us great advice and support during our final decision. It feels like they really are a team, working together to serve their customers, regardless of whose customer “belongs” to who. This is a fantastic business model and truly puts the customer at the heart of their business. I highly recommend KW Casa to everyone in the Kitchener/Waterloo area. They are knowledgeable, passionate and 100% focused on their customers. Plus, with the commission rebate when you SELL your property, why would you bother working with a “traditional” and overpriced agency. I moved in to my new home years ago and I'm still loving every minute of it – thank you to Andreia, Cristina and the KW Casa Realty team for your commitment to getting the King in to the beautiful castle! Highly recommend them!!!
The service that KW Casa Realty provides far exceeds my expectations, they demonstrated commitment and enthusiasm to finding me the perfect home and never gave up! I just purchased my first home in Kitchener some time ago and worked with KW Casa Realty through the whole process. It was a long process for me as I was somewhat indecisive on where I wanted to live. Despite this, Andreia & Cristina my agents, were always available when I needed them, always willing to show me properties and were very knowledgeable and HONEST along the way. I felt like they had my back, were never pushy and were always looking out for me and my home buying needs. They also really took the time to get to know me, build a strong and real relationship with me, and I feel like I have gained a friendship along the way. It is such a relief to have someone you can trust when making such a huge purchasing decision. Some of the things that stand out for me through this whole process include: – Andreia spending hours upon hours over a multitude of weekends, showing me homes that I had spotted online and wanted to check out. She showed up always on time, enthusiastic, patient and with a smile on her face. This could include first thing on a Saturday early morning or 6 pm on a weeknight. It felt like she was always available to me and willing to go the extra mile. Both did not pressure me, were 100% supportive of my decision and didn't let it phase her at all. This demonstrated that they were all about getting me what I needed and not about just closing deals. – Finally, the team work that is evident at KW Casa is extraordinary, especially in the real estate industry.I actually ended up working with both at some point through my home buying process. The one time Andreia was unavailable (due to a very well earned vacation!) the other agents were able and willing to step in to help out, including Cristina showing up and providing us great advice and support during our final decision. It feels like they really are a team, working together to serve their customers, regardless of whose customer “belongs” to who. This is a fantastic business model and truly puts the customer at the heart of their business. I highly recommend KW Casa to everyone in the Kitchener/Waterloo area. They are knowledgeable, passionate and 100% focused on their customers. Plus, with the commission rebate when you SELL your property, why would you bother working with a “traditional” and overpriced agency. I moved in to my new home years ago and I'm still loving every minute of it – thank you to Andreia, Cristina and the KW Casa Realty team for your commitment to getting the King in to the beautiful castle! Highly recommend them!!!