My wife and I were very pleased with how Bill orchestrated the transactions. Bill took the time to explain the process and coached us on what price point would get us the best response from the marketplace. During our negotiations, Bill helped us navigate through a particularly challenging situation by making a move to rectify this sticky issue; he took ownership by 'inserting' himself in the equation in a manner as to not upset the parties involved. My wife and I found Bill to be open minded and pragmatic in his approach. He pulled all the right strings to get the deal done. He did not let people's egos get in the way. BTW, we did not want or have an open house. Bill agreed and explained that only 3% of purchases happen because of open houses. We wanted serious buyers not 'tire kickers'...and we got one. A big thank-you to Bill and his team of professionals. The one big thing that stood out for me was Bill's responsiveness. We began our purchase/sales process on Easter weekend!... Within 5 days we had purchased the new dwelling and put our house on the market & received a firm offer. It would have been up sooner, but we needed a day to get our house ready for showcasing. We highly recommend Bill.