Here's a quick summary of this Real Estate Agent's Ratings
|Response Rate||87 %|
|Usefulness of Website||4.77|
|Value of Service||5.0|
|Reach & Lead Generation||5.0|
|Home Prep & Staging Advice||4.96|
|Success Ratio||100 %|
Bill Papaioannou a Broker with RE/MAX Escarpment Realty Inc. has consistently been one of Hamilton's top real estate agents over the past thirty-two years. Bill has a keen business sense and passion for real estate and has established himself as a well respected and trusted real estate Broker for Hamilton, Dundas, Ancaster, Stoney Creek, Grimsby, Burlington and surrounding communities.
Beginning his real estate career in 1989 with Royal Le Page, Bill has consistently been awarded several sales achievements and distinctions. In his first three years with Royal LePage he was awarded the Sales Achievement and Master Sales Award. Since joining RE/MAX in 1993 he has received almost every major award and distinction available including the Executive Club, President’s Club, 100% Club, Platinum Club, Hall of Fame, Lifetime Achievement award in 2011. In 2015 & 2017 Bill has been honoured with one of the most distinguished and exclusive RE/MAX Awards, The Chairman Club. This award recognizes the top .72% of 119,000.000 of RE/MAX agents world wide, one of highest levels of sales achievement within RE/MAX. Only 861 individual agents were recognized with this prestigious award in 2017 within RE/MAX Worldwide.
To ensure that client expectations are always surpassed, Bill has secured a exceptional team of professionals who shares his uncompromising professionalism and integrity. His team of professionals include a dedicated, personable buyer's agent and assistant, a social media team, a interior designer, professional stager and a internationally acclaimed photographer. Working together under Bill's direction and guidance they have surpassed many of their clients expectations, achieving well above their asking price and selling in record time. As a skilled negotiator with a unwavering focus on customer satisfaction you can be rest assured that Bill’s team will always strive to have your best interests in mind whether you're buying or selling the single, most important investment in your life.
I have worked with Bill and Greg for many years as an active investor of real-estate, but I was really impressed with effort put in to sell my last multiplex in St. Catherine’s. Bill put together a great marketing package that attracted much interest, bringing in multiple offers. He structured the deal in such a unique way that allowed all parties involved to come out ahead. Buyer was happy and we got a price higher than expected. I would highly recommend Bill and Greg for purchasing or selling your home. They are both highly experienced, and work hard each and every time. - John Anastasakis
Reply: Hi John, Thank-you for the opportunity to represent you and your partners in the recent sale of your properties in St. Catherine's. I was very excited and thrilled to be able to structure a deal that met both parties requirements. As you know setting record prices since 1989 is what I do & setting a record price for this type of investment property was quite a achievement for me. Thank you again for the review! Bill
Having Bill as my realtor was an absolutely great experience! Right from the start, I could tell that he is a seasoned agent that has been working in real estate for a long time. From our first meeting, Bill wasted no time and got straight to business assessing the state of my home, and identifying key areas that needed work to bring the most value in preparation for the sale. Using his resources he put me in touch with the right people to complete the necessary work, and from there everything progressed quickly. All the while the work was being done on the house, Bill constantly kept me informed and updated on the status. I really appreciated his attention to detail and constant communication. Whenever I needed to, I could always get in touch with him. When it came time to put the house on the market, Bill and his team did a fantastic job at staging the house to make sure it looked its best, resulting in a quick sale that exceeded our expectations. I am very glad to have had the opportunity to have Bill as my realtor and would strongly recommend him to others. - Sasha Ginzburg
Reply: Hello Sasha, Thank you for the review and for choosing me to represent you in the sale of your home. I was very happy that you allowed my team to renovate and take your home to the next level thus achieving your goals & exceeding your expectations ! I wish you and Rebecca all the best as you begin your life together in your new community. Bill
We set out hunting for a house in Hamilton amidst a huge demand for homes in Hamilton, rapid increase in selling prices, and strong competition among buyers. We were looking for someone who knew Hamilton and found Bill Papaioannou though online recommendation. Bill and his team promptly responded to our initial emails. Bill referred Greg Rozakis from his team to help us. We were unsure of the neighbourhoods and had little familiarity with the specifics of a house that need to be understood prior to buying one. Greg took time to show us listings and explained in detail about these nitty-gritties. He drew our attention towards the factors that contributed to the robustness apart from the décor and looks of any house. Within a month or so, we found our home in a good neighbourhood. Greg made himself available through phone calls, chats, and emails throughout the entire house-hunting. Bill provided consultations via Greg on several occasions. Thus, Bill and his team provided excellent support and insights in this extremely competitive market. We recommend them to anyone looking for a nest in Hamilton. - Dibyendu and Ashirbani
Reply: Dibyendu and Ashirbani, Greg and I really appreciate your recommendation and testimonial. We were very pleased and happy that we were able to find you a amazing home & negotiate for a great you deal in a competitive market. We wish you many years of happiness in your new home & community! Thanks again for your business & trust ! Bill & Greg
Where do I start. This was my first time selling a home. I was very skeptical & weary having my home previously listed with a Mega Team and another big name real estate agent with very little communication and results. With my initial conversation with Bill I could tell that he was different from all the other Real Estate agents I had dealt with. He made me feel completely comfortable and I knew he was very knowledgeable & well informed about the Real Estate market. He knew exactly how I could achieve my goals & what needed to be done to get the most money for my home. He had his team of professional contractors, cleaners and stager's transform my home in a timely manner and he was available 24-7 whenever I had questions or needed his advice. Given my unique personal situation he went well above what was necessary and needed to get my home ready for closing. He and his team packed up my home and organized shipping for my car, Rv and personal items out of the country for me. I found Bill to be extremely helpful, reliable, trustworthy and transparent throughout the whole process. As far as I am concerned he wrote the text book on customer service and how every customer should be treated . Bill I can't thank you enough for everything you did for me and wish you all the best! - Velvet Rose Andrews
Bill has always gone above and beyond to represent my interests as his client over the last 15 years. His virtual staging looks great and did a wonderful job of showcasing properties in a recent sale. He is an expert in multi-family residential rental properties and the complexities of selling and buying them. I highly recommend Bill. - Mano Anastasakis
Bill’s skill and experience led to an outstanding outcome on the sale of my home. Within one week, my house was sold and well beyond my expectations. I believe the sale set a new record price for the street. I did not hesitate to call upon Bill after he had served my family well for over 30 years, and once again, he didn’t disappoint. His approach is thoughtful, detailed, and fully supportive of his clients. He created remarkable interest & buzz for my home through his social media campaign on Instagram & Facebook that attracted multiple appointments from in and outside Hamilton for viewing the house including the individuals who purchased it. Bill continues to have my highest recommendation. - Janet Rush
Reply: It's hard to believe that thirty years have quickly passed ! I wanted to take this opportunity to personally thank-you once again for all your families business and referrals over the years. I was so happy and excited for you when we sold your beautiful home setting a new record price for your street! I wish you a happy and healthy retirement in your new home! I can"t wait to see what your going to do with it! Best Regards, Bill
Bill recently sold an investment property for me in Beamsville for 20% over our asking price. From the time we signed our agreement to sale of the house was under one week. Because of all this, he created quite a buzz in the neighbourhood once they learned of the record sale. I appreciate Bill's professionalism and his customer service. However, the real value he and his team brought to the table in this instance was his knowledge of the area market. He understood there was a lack of inventory at the time. He understood how to set up a competitive bidding process and he has been around long enough to know the reputation of realtors bringing in offers and to separate good offers from bad. Bill and his team did all of this through COVID showing great respect for our tenant and showing the house with as little disruption as possible. I would recommend Bill to anyone looking to buy or sell in the area. - Brad
Reply: Hi Brad, Thank-you for allowing me to sell your investment property in Beamsville. It's been a absolute pleasure working with you. I greatly appreciate the wonderful review. As you know I have been setting record prices since 1989 and was happy to set the record price and benchmark for the neighborhood . Kindest regards, Bill
We were very pleased by his professionalism: pre-preparation of our home, the staging, the photograph, a super virtual tour, and the way he negotiated the multiple offers to set a record price for our home. Bill was always there to answer or questions. On top of everything, after sale, he referred us an experienced agent for a smooth relocation out of province . - Marc Henri
Reply: Thank you Marc for your review. It was my absolute pleasure working with you both. I was thrilled to be able to set a record price for your home and Street. I wish you and Carol all the best as you search for your new home in Quebec!
Bill has sold more than one home for me and has also acted for some of my friends. You can always count on him to do an excellent job in both guidance and trust. He keeps both the seller and buyer mind with his professional attitude. He will continue to be my agent when I need him again. - Thomas, Hamilton
Reply: Thank you Thomas for your business and for your review! Best wishes For 2021!
As a real estate investor for the last 2 decades I have met quite a number of realtors. There are a number of critical factors that can determine one's success when investing in real estate. In my opinion the most important factor is choosing the best possible real estate agent. Bill Papaioannou is certainly that agent. He has a high degree of integrity and honesty. He is extremely knowledgeable about the real estate market and the industry. Bill and his assistant Greg will take the necessary time to explain the intricate or finer details of the real estate purchase/selling process from start to finish. Furthermore their stellar marketing strategies utilize various social media platforms to showcase properties to a specific target market. Finally, whenever Bill Papaioannou has represented me he has always exceeded all of my expectations. As such I can say with implicit confidence that Bill is definitely the top agent and he has proven that many times over. - Maurice Collins
Reply: Thank you again Maurice for choosing us and for for allowing us to represent you in this sale . We greatly appreciate your business & look forward to working with you again in the near future. Bill & Greg
My first home purchase! I had first met Bill Papaioannou & his team in September 2015 as a young man looking for a co-op position for a business major. Bill humbly took me under his wing and began to share his extensive knowledge & experience in the Real Estate market in Hamilton & the GTA, Having witnessed first hand his work ethic & integrity I understood why he is one of the best in the Real Estate industry. To be mentored by him was a great benefit & honour to me personally. In September 2019, I finally had enough money for a down-payment on a home and asked for his assistance as a Realtor. Bill Papaioannou & his Buyer's Agent Greg Rozakis immediately drew the plan to find and execute my first property purchase hassle free. We were in a scorching hot market in the middle of winter, chasing house prices soon to be out of reach. They jumped into action, finding a great deal and negotiating a price below asking on a house that was perfect fit. Having Bill as my Realtor made my experience simple & stress free! I would highly recommend Bill Papaioannou & Greg Rozakis to anybody that is looking to buy and sell real estate. I am glad to have Bill in my Rolodex of professionals. - Dakota Matias
Reply: Greg and I are extremely proud of the man you have become and your success that you have achieved at such a young age. We wish you much success with your first home and renovation. We thank you for allowing us to play a part in your first purchase and look forward to many more in the near future ! Thank you for your review . Bill & Greg
Bill is a good guy! We sure would recommend Bill for sale or purchase of a home. I know we made the right choice. With his knowledge and experience he got the job done. From the beginning Bill was honest and guided us through the process. He brought us multiple offers and we sold over asking. We are very happy with our choice and would not hesitate to use Bill again in the future. Thank you Bill. - Jan Derus
Reply: Thank you Jan for your review. I was very pleased that we were able to sell your home quickly and at a great price above asking! Best wishes , Bill
Having been a lawyer in Hamilton for almost 40 years I have dealt with many agents but there are only two or three that truly stand out and Bill is one of them. I trust him completely - Kirk McPherson
Reply: Thank you Kirk . I appreciate being able to assist the family with the sale and selling the property quickly for a record price for it’s condition on the street.
Bill is a dedicated agent that wrote the textbook on client service. As a first-time buyer in a new city, Bill walked me through the buying process and advised me on unfamiliar neighbourhoods. He was able to find the perfect house for me in my price range in less than a week, even in one of the most competitive and Real Estate markets. Because of his reputation in the industry, he was able to get me in to see the property quickly and avoided a multiple offer scenario. I would not have gotten the house if it weren’t for Bill. And when the deal was done, Bill doesn't disappear. He stays with his clients to ensure they have everything they need to get the best value out of their property. Bill has referred me to several skilled trades to help get my property in shape. Always responsive and approachable, his decades of experience in the Hamilton area is apparent. I will definitely use Bill when the time comes for me to sell and buy again. - Denise M.
Reply: Thank you Denise for your kind words and recommendations. I can’t wait to see your new home with all the renovations and improvements!
We engaged Bill's team to help us buy our house in Hamilton this summer. His buyers' agent, Greg Rozakis, was extremely helpful and knowledgeable, and got us the house we were looking for. We were impressed with his honesty and knowledge of houses and neighbourhoods in the city. He never rushed us or pushed us to buy, and he even talked us out of houses that he thought we wouldn't like. We were delighted with the service, and would definitely recommend the RE/MAX escarpment team to anyone looking to buy or sell a home in Hamilton. - David Hynes
Reply: Thank you David ! We were happy to have found you a great home for your family! We look forward to assisting you with your renovations and anything else you may need . Welcome to Hamilton! Bill & Greg
Due to an urgent need to move myself and my two cats, (pets are very hard to find a rental for), I was searching on line to find a rental when I came across a listing of Bill Papaioannou's. I reached out to him for help in my search. He quickly assessed my needs and put me in the capable hands of his buyers agent Greg Rozakis. Greg came through for me in a very quick, efficient and professional manner. In just a few days I was able to secure, sign a condo lease and take possession within 2 weeks of the search beginning. With Bill and Greg's vast experience and knowledge of this super hot market they were able to shrewdly negotiate a rent below asking when rentals were disappearing within hours of listing. Everything went smoothly. I am extremely pleased with the service provided and would highly recommend Bill Papaioannou and Greg Rozakis as your agent! - BM
Reply: Thank you for your recommendation and review. I am glad we were able to secure and negotiate a great rental for you . We wish you all the best ! Bill & Greg
After a lifetime of great memories in our family home, it wasn't an easy decision to sell and move on. We had to find the right Broker to help us through this. Bill Papaioannou came highly recommended and exceeded all our expectations. He was knowledgeable about the market, responsive, honest and ethical. He utilized great negotiation skills for the quick sale of our home by attracting multiple buyers thus netting us a great price! Not only that, even during one of the most competitive & hot Real Estate markets Bill was still able manoeuvre through the maze of multiple offers and secure us an amazing deal on our dream Condo. It was obvious from the beginning and throughout our experience; he consistently put our best interests first. If you’re looking for a worry & stress free ultimate Real Estate experience call Bill today he won't disappoint! Thank you Bill - Adelina
Reply: Thank you Adelina for your great recommendation! It was a absolute pleasure working for you and your family. I am really excited for you as you transition into your new Condo. I can’t wait to visit you soon and want to personally thank you again for your trust & business! Kindest regards, Bill
As first-time homebuyers, my wife and I were really lucky to have found Greg, who is Bill Papaioannou's buyer agent. He is an incredibly helpful agent who's dedication and knowledge you can feel in every interaction. We knew nothing about the real estate market or the home purchase process and were certainly not prepared for how fast-moving it is, but thanks to Greg being a veteran he helped us through absolutely every step of the process and was always a phone call or a text away. When we needed other professionals, thanks to their contacts, he was able to refer to us a great lawyer and an expert accountant for very reasonable rates. We look forward to referring any friends and family to him when the time comes. During our purchase, the seller's agent Bill professionally handled the multiple offer presentation which gave everyone a fair chance to bring a viable offer to the table. - Saaduddin Rahimi
Reply: Thank you Saaduddin For your review and kind words. I am happy that we were able to secure this property for you and we wish you many happy years in your new condo. Bill & Greg
Bill gets the job done. He is honest, knowledgeable and highly experienced. This is my 3rd house with Bill and I would not work with anyone else.Our house sold in less than 10 days above asking price. His advice was solid and helped us get prepared for a quick sale. - Regina M Kulikowski
Reply: Thank you Regina for your review & trust. I appreciate all the hard effort that went into preparing your home for sale. I am glad our team & handyman Gabriel was able to assist you with it. All our efforts paid off in a over asking price! I can’t wait to find you both a great deal soon!! Best wishes...Bill
Bill was very helpful in selling the condo for the estate. I am amazed at the price that we achieved for a quick, as is, sale (a record high). Dealing with a sale in a city that you don’t live in is stressful and Bill made the process progress smoothly. The sale was completed within a week, after multiple offers. I would recommend Bill to anyone needing help with an estate sale. - Rosemary Sorfleet
Reply: Thank you Rosemary for your review . I am happy that we were able to assist you with the record breaking sale of your aunt’s condo . We always strive to assist our clients to make the selling process stress free and a great experience. Thank you again & best wishes! Bill
We have no hesitation in recommending Bill for sale or purchase of a home. We definitely made the right choice. Bill proved to be knowledgeable, professional, diligent, thorough and an exceptional communicator. He works with integrity and we were confident that he would represent us effectively. As a vendor or purchaser, Bill earns the trust he deserves. He brought us a full price offer and set a record of sale for the street. On the second property, he was able to bring a close to full price offer on a tough sale in a short period of time. We are very happy with our choice and would not hesitate to enlist his services in the future. Thank you Bill. - Rino and Carina Genovese
Reply: Thank you for entrusting me in the sale of your two investment properties . I am very pleased that we were able to set a record price for the one property & achieve your goals. I look forward to celebrating with you once things get back to normal. Thank you again! Bill
Bill was excellent. He had a network that helped get my home ready for sale with little effort on my part. He had a great marketing plan that exceeded expectations. - Dan Smith
Reply: Thank you Dan ! It was a pleasure working for you! I’m glad my team was able to renovate your home and prepare it for sale fully staged. It certainly helped us as we were able to set a record back breaking price for the Size of home in your neighbourhood! Thank you again for the business & we look forward to working with you again soon!
Bill sold our mothers home in June 2020. She had lived there almost 40 years. He advised us what should be fixed and what we should not spend money fixing. He is a skilled negotiator with a great technical partner behind him. Bill offers maximum exposure, and in our case, we had 85 showings in the week between listing and the offer presentation deadline. We were thrilled to find out we had 13 offers. We settled on a clean offer with no conditions, that was $110,000 over listing price- a record in this neighbourhood for an “unrenovated” home. Bill will exceed your expectations. We would definitely use his services again and highly recommend him. - Sandra Cronk
Reply: I wanted to take this opportunity to thank you and your sister’s for your trust and confidence in me. I greatly appreciated the effort it took to get the house ready for sale but it was definitely worth in the end! Wow $110,000 Over asking with 13 offers! Congratulations and best wishes to you and your sister’s. Best regards, Bill
Reply: I wanted to take this opportunity to thank you and your sister’s for your trust and confidence in me. I greatly appreciated the effort it took to get the house ready for sale but it was definitely worth in the end! Wow $110,000 Over asking with 13 offers! Congratulations and best wishes to you and your sister’s. Best regards, Bill
During these unprecedented times with Covid-19 I had procrastinated in making the decision to sell my beloved home. I did not have an Agent in mind so my son James recommended I talk to Bill. Bill had gotten him a great deal & beautiful house a couple of years previously. I met with Bill and was immediately impressed with his knowledge, 30 + years experience and total commitment in my best interests. The covid-19 pandemic certainly added to the stress of selling my home but Bill put my worries at bay. He had my home staged & listed in a matter of days. He handled everything in a very professional way with all Safety precautions & procedures in place that protected my health and of those wishing to view the property. Bill and his team were in contact with me every day with feedback & keeping me up to date. His attention to detail is second to none. You don't need the luck of the "Irish". You need Bill's wealth of knowledge & experience to safely & successfully sell your home! Thank you Bill, it was a pleasure doing business with you! Sláinte - John
Reply: Thank you John for your review and trust . I am happy we were able to safely & successfully sell your home for full price within a short period of time. I wish you all the best . Kindest regards, Bill
It was a Birthday present from Bill. We were looking for a specific property, and Bill jumped on this one like a pitbull, never letting go until he had negotiated it at a price tens of thousands below market value. It was perfect. Newly renovated, close to buses and parks. A great neighbourhood. We were so happy with this deal that Bill was a natural choice to sell our investment property. Sold over asking in just days, during the pandemic shut down on top of it all. We have a standing invitation for Bill to come and join us for a traditional meal to celebrate. Thank you so much Bill - Freba
Reply: Hello Freba Thank you for the great review and recommendation. I was very pleased to get this beautiful home for you for your birthday! I am so looking forward to joining you for a traditional meal hopefully soon once this Pandemic is over! Thanks again for your business & trust! Kindest regards, Bill
We used Bill for the purchase and sale of our properties. We Sold our home in just 6 days at over asking with multiple offers even during the pandemic while other similar homes in our neighbourhood remained un-sold. Bill kept his eye on the ball the whole time. Realizing the banks new policies with regard to the Covid crisis, he suggested the buyer look into their mortgage situation, thereby saving the sale. I guess that's what you can expect with Bill's 30+ years of experience, knowledge & savviness! We were over the moon on what a great deal he shrewdly negotiated for us on our purchase. To be honest we were quite scared with how this Covid-19 would affect both of our deals, but thanks to Bill's remarkable diligence and follow through he pulled everything together for us! He was always available, patient & friendly whenever we called. - Farid
Reply: Thank you for the review Farid & for trusting me & allowing me to be your agent during these unprecedented times! I can’t wait to come for a visit and celebrate with you & your wife! Best regards, Bill
I would recommend Bill and use his services again. He was very knowledgeable and professional. He sold my home quickly during a pandemic. He made this experience enjoyable. Thanks for all your help, Bill. Great job. - Linda Nucifora
Reply: Hi Linda, Thank you for your trust and for choosing me to get your home sold quickly and safely during the Pandemic. I greatly appreciate your testimonial & review! Thx! Bill
We met Bill eight years ago when we first moved to Hamilton from Toronto and were looking for a home. We were immediately captivated by the character and uniqueness of Hamilton. At that time, we were working with another reputable agent. Bill’s passion for representing his clients along with his remarkable ability to read people stood out to us. So, when the time came for us to sell our house, Bill immediately came to mind. We interviewed a few realtors, before making our decision of who to list with and once again Bill won us over. He had great ideas for getting the house ready for sale and brought in a fantastic team of people to help. We listed the house just as news of COVID-19 in Canada emerged. With a two year old son and having already purchased our new home – you can imagine we had a number of concerns. Throughout the process, Bill kept us informed and worked closely with the other agents to ensure everyone was kept safe and healthy. Incredibly, considering the circumstances we are all under, our house sold in six days close to our asking price with two offers. Bill and his team’s exceptional social media campaign was innovative, creative and on point for selling our home during unprecedented times. Bill’s charm and savvy real estate experience really showed throughout the whole process. Our family would unquestionably recommend Bill and his team if you are looking for a highly skilled and professional realtor. We are looking forward to celebrating with a shot of ouzo and breaking some dishes with Bill in the future! - Vanessa Hunter
Reply: Thank you Paul & Vanessa for the great recommendation! My team & I were happy to get your home SOLD safely & responsibly during this Covid-19 paramedic. Best wishes in your new home & I cant wait to have that shot of Ouzo with you!
Bill is a very professional agent. He is quick to respond to all questions. He has a great deal of knowledge of the market. He worked hard to negotiate a deal with a very successful outcome during a very slow time in the market. Bill is personable and wants the best for his customers. - AS
Reply: Hi Andra, Thank you for your recommendation! It was a pleasure working with you and Reid to get you the most amount of money with multiple offers in such a short time . Thank you again, Bill
This is the third time that I have used Bill, once for buying and twice for selling, all 3 times he has been excellent, could not ask for anything more. Great advise for work that was required for a fast sale , staging was beautifull. The service has been fantastic, fast responce and allways available when I called. Sold the last home within 2 days of list ! Thanks Bill, I will recommend you to anyone that is in need of an agent ! - Dave Kronemeyer
Reply: Hi Dave, Just wanted to personally thank you again for your loyalty and trust in the sale of your condo. It was your cooperation and willingness to do everything that we recommend that helped us achieve multiple offers and sell within two days. Wishing you all the best and thank you again for your recommendation!
Even during a very slow market (my neighbour required at least three different realtors to sell his house, over the course of several months), Bill managed to sell our home within a week, with multiple offers. We also received a substantial increase in the sale price, definitely alot more than what we were expecting. From the listing of the house, to the staging, Bill oversaw the entire process of putting our house up for sale. His expertise allowed for us to focus on the necessary repairs prior to showing the home, that yielded us the best return possible. His efforts are greatly appreciated. Moreover, he always had direct contact with us, and gave us sound advice. This kind of direct service it what is lacking with the larger group realtors, who focus more on a percieved appearance, as opposed to getting the job done in an efficient manner. We would definitely ask Bill to assist us with any future home purchase/sale, because he is a true professional in his field. Thank you Bill! - Stavros and Ourania
Reply: Hello Stavros & Ourania Thank you for your recommendation and for allowing us to be of service to you once again. Your families commitment to preparing your home for sale during a very stressful full time paid off with a fast sell and multiple offers while other similar homes remained unsold in your market. Thank you again for the business and I wish you and your family every happiness in your new home and community.
Bill was absolutely fantastic. He helped us buy our first house, 15 years ago, and we wanted him to be our agent this time, too. He was very responsive and supportive when we purchased our new house and he knocked it out of the park selling our current home. We sold over asking in just 2 days! We couldn’t be happier. - Kim Kippen and Randy Watson
Reply: Hello Randy and Kim, Thank you for the great recommendation! It’s clients like you that make my profession so rewarding! I know you both worked hard to get all of my recommendations done in preparation for the market but I certainly paid off!! Thank you again for the business and for your recent referral! We just Sold it & they couldn’t be happier!
We were so lucky to have found Greg to help us buy our first home three years ago as he went above and beyond. We knew who to call when we decided to move back overseas and needed to sell our house fast. Together as a team Bill and Greg were amazing to work with. They gave us great advice and arranged an amazing stager to help us transform our home for sale. It was due to their knowledge of the market, advice and attention to detail that we had multiple offers presented in just 3 days! We sold for over asking, while other similar homes in our neighbourhood have remained un-sold for several months. We highly recommend Bill and Greg for their professional services if you are looking for a stress-free and smooth buying and selling experience. - John Paul Wallace
Reply: Hello John Paul, Thank you once again for allowing Greg and I to be of service to you and your family. It was a absolute pleasure working with you and we wish you every happiness in your relocation to Australia.
Bill was amazing always on top of things.Bill was able to get our home sold in a timely manner and was always available to answer our questions and offer valuable advice that saved us money. I will highly recommend Bill to all my friends and family. - Mary Benevides
Reply: Hi Mary, I just wanted to thank you & your brother for allowing us to handle the sale of your father’s home. I appreciate you listening to our advice and allowing our dedicated team and contractor’s to transform your dad’s home to get you top dollar . Thank you again, Bill
Bill is an excellent realtor who cares for his clients, and also looks after their best interests throughout the purchasing process. I found him to be very efficient in closing the deal, and getting us the best value for our dollar. I definitely would recommend hm as an excellent realtor, who's contacts, process, advertising, matrix website and proven methods allow for an exceptionally rendered service. His assistant Greg, is also a very knowledgable asset, and a pleasure to work with. He too was influential in the closing of the purchase. They are definitely a great real estate team with alot of professional prowess. - Rae
Reply: Hello Rae, Thank you again for allowing me to assist you and your family with your relocation. Your home is beautiful and I wish you many years of new memories & happiness !
Bill and Greg were top notch in every respect, regarding the selling of my home. Their recommendations proved to accurate on all accounts. This is my second time dealing with Bill and Greg, and I would highly recommend their services to anyone. My home received 8 offers due to their advice, and as a result, I got more than the asking price! True professionals through and through! C. Lamoureux - Claude Lamoureux
Reply: Hello Claude Greg and I thank you for allowing us to be of service to you once again in the sale of your property. I know it was a little but stressful getting your home ready for market but your willingness to listen and implement all of our recommendations certainly paid off!! Congratulations and wishing you continued success ! Bill & Greg
Bill was amazing. Not only did he know what to do but he got on to it immediately and pushed us to prepare our condo for the sale. Everyone who viewed the condo made an offer. We accepted an offer 3 days into the sale! - Tou Mosh
Reply: Hello Toumosh Thank you for your kind words & recommendation! It was your willingness to listen to our advice in the preparation of your mom’s condo that helped us to receive multiple offers and sell your condo quickly! Thanks again! Bill
A few personal observations on Mr. Bill Papaioannou, real estate agent for Re-Max Realty. My stepfather passed away last August and myself and my 2 sisters were named executors for his estate. Never selling a piece of property before we each had in mind who we would like to represent us in the selling of my step fathers home. Checking credentials on our 3 choices we unanimously chose Bill because of his long record of selling houses in the Hamilton area. Bill got right on the job organizing, listing and showings to potential clients. The house was sold above asking price in a week and a half. We found Bill personable, knowledgeable and attentive in our needs. Bill is the consummate professional in dealing with real estate and would not hesitate to recommend him to other potential clients. - rainer hofmann
Reply: Thank you Rainer for the review and for your recent referral to another family member. I appreciate your trust and look forward to assisting you agin in the future. Kindest regards, Bill
This was our first time using Bill. It was a residential home listed due to a death in the family. Bill was very respectful of our situation and an excellent resource for us on the current market conditions and strategies needed in today’s market to sell a house. Bill and his team took some incredible pictures for the listing. We listed the house, bids were taken a week after the initial listing and we were shocked at the success that Bill created for us. We had several offers and eventually came down to a bidding war. Bill ended up getting us an offer much higher than the asking price of the house and our entire family is extremely happy with the outcome. He is a very knowledgeable realtor and made us all feel very comfortable about a stressful situation. We will DEFINITELY use Bill again and highly recommend anyone else to do the same. - Neli Kennedy
Reply: Hofmann Family, Thank you for placing your family’s trust in me . I am very pleased with the final sale price we were able to negotiate for your family with all the multiple offers. Thank you again for your review & testimonial! Best wishes, Bill
This is the second time I have used Bill to buy and now sell my home. I feel extremely fortunate that I did. He has a great team and utilizes their strengths to do the absolute best job for his clients. His associate Greg Rozakis is always such a pleasure and goes above and beyond as does Bill. The advise that they both have to get the house ready was very helpful and Greg even stayed late into the evening to capture the best night time photos himself to really show off my home and backyard. My situation was both unique and sensitive during the sale of my home and the outcome that Bill delivered was beyond my expectation and definitely best case scenario while always being mindful of the unique limitations. Bill has a fantastic and far reaching professional network which makes him as a realtor invaluable. He had my home sold within four hours of being “on the market” and above asking without multiple offers because of his skilled negotiating. Bill also assisted my oldest daughter and her boyfriend in finding their first apartment and not only is it gorgeous and affordable but it was such a positive experience for a first step out of the nest! Thank you Bill and Greg for your outstanding service! - AM
Reply: Thank you again for alway allowing us to be of service to you during this very sensitive & stressful time in your life. I am so happy that everything went smoothly and your daughter & boyfriend are loving the apartment I found for them ! Wishing you continued happiness , Bill
My wife and I were very pleased with how Bill orchestrated the transactions. Bill took the time to explain the process and coached us on what price point would get us the best response from the marketplace. During our negotiations, Bill helped us navigate through a particularly challenging situation by making a move to rectify this sticky issue; he took ownership by 'inserting' himself in the equation in a manner as to not upset the parties involved. My wife and I found Bill to be open minded and pragmatic in his approach. He pulled all the right strings to get the deal done. He did not let people's egos get in the way. BTW, we did not want or have an open house. Bill agreed and explained that only 3% of purchases happen because of open houses. We wanted serious buyers not 'tire kickers'...and we got one. A big thank-you to Bill and his team of professionals. The one big thing that stood out for me was Bill's responsiveness. We began our purchase/sales process on Easter weekend!... Within 5 days we had purchased the new dwelling and put our house on the market & received a firm offer. It would have been up sooner, but we needed a day to get our house ready for showcasing. We highly recommend Bill. - Alexander Huang
Reply: Thank you Alexander for allowing me to represent you in the sale and purchase of your two properties! I greatly appreciate the review & testimonial! Enjoy the next exciting chapter of your lives ! Bill
Bill Papaioannou is the consummate professional. He sold our home in just two days after twenty viewings, at well above the asking price and with no conditions. My wife knew instinctively that we would be listing with Bill after our first meeting. His honesty, friendliness and genuine concern for you are readily evident. Bill did a comprehensive market analysis on our home, showed us the comparables and listed our home at the right price. He has also assembled an amazing support team of experts in home repair, staging, photography and importantly, to help you to find you your next home. With thirty years of knowledge and experience Bill's negotiating skills really shine out. My wife and I sat with him as we watched him get the best price possible while always treating all offers with respect and equal consideration. You may find agents out there that try to plaster the local media with advertising in hopes of getting you to list with them. This does not necessarily translate into getting the best price. With Bill Papaioannou however you are getting the real deal! - Theresa and Mike Eastham
Reply: Hello Theresa and Michael Thank you for candid and heartfelt review. It was an absolute pleasure representing you in the sale of your beautiful home. I wish you both all the best in your retirement years. Bill
so many showings, and just like that - our home was sold, and he found us a home that we are really going to enjoy! Over the moon about my new home. - Olena
Reply: Thank you Olena for your review & testimonial! It was a absolute pleasure working with you & your family! I can’t wait to enjoy a drink with you all soon! Best regards, Bill
Bill brought lost of buyers to our home and just when we were about to throw in the towel, Bill pulls out not One, not Two, but Four Rabbits out of the Hat! We got a surprisingly excellent offer, we could not refuse. Bill's excellent listening skills and respect produced some great homes for us to look at. Within 2 weeks it was all said and done and we are already moving into our next family home. - Mary Anna and Ruslan
Bill has been the most professional real estate we have worked with after a disappointing string of others. I'd recommend him to anybody in the market and look forward to doing business in the future! - Nicholas
Reply: Hello Nicholas Thank you for your kind words and I am so happy that you were happy with my service ! I look forward to to doing some more business with you on the near future! Best regards, Bill
I have used Bill as an agent several times with great success and satisfaction. Always pays attention to detal and stays in touch. sold my property in less than 10 days at a great and fair price Could not be more pleased - Brian Ramsell
Reply: Thank you Brian for your review . I greatly appreciated your business and look forward to assisting you again in the future. Best wishes, Bill
Selling a home can be a challenging and tense process, but Bill made the entire endeavor, a joyful experience. He quickly provided direction, as to any repairs needed. He provided the repair man, who charged me low repair costs. He staged the house, and brought a professional photographer to take pictures for marketing/advertising purposes, which were fantastically done. He even helped me with getting the legal fees taken care of. Most importantly, upon reflection, he sold my house for above the asking price, in less than two weeks, (and this was when the market wasn't even doing well). He is extremely professional, an experienced and diligent go getter, an excellent communicator, and someone who with great real estate knowledge, gets the job done really fast, at the ease of his client. He's also a great, honest and friendly guy, who made great effort to get to know me and my family, and my definite recommended goto person, with anything related to real estate, even outside of the greater Hamilton area. Thanks Bill, for all that you have done for me and my family. Your the best! - Stavros Chatzis
Reply: Thank you Stavros for your kind words and allowing me to play a part in this important move. I am so happy that you sold your home in record time above asking while other similar homes remained unsold in your market. Everything went really well for you and your family. I can't wait to assist you with your move to the Niagara region. Talk to you soon....
We’d had our house up in the late summer into fall with another real estate agency, and although we got a few offers they were mostly lowballs, with a ton of conditions. We decided to pull the house down and try our luck again in January. Which is when we contacted Bill Papaioannou. From the start it was apparent Bill was working very hard for us, informing us how to best position and stage our home to appeal to potential buyers. The photos and photographer he used were very professional, all of it was up online (including a full 3d tour) inside 24 hours. The level of professionalism we received was definitely upscale and focused. Better than we have received in the past. Our home was up for just over a week, and despite there being a couple of crazy blizzards during that time, on the eleventh day, we had a great offer for exactly the price and closing we wanted. The entire experience could not have been more perfect. Bill Papaioannou, as well as his assistant Greg Rozakis, did an absolutely amazing job for us, I would not hesitate to recommend them to anyone looking to buy or sell in Hamilton. - Alistair
I hired Bill to represent me to sell a very unique property in Hamilton near the Go Train Station. Immediately after signing the Listing Agreement I realized Bill was the right choice to get my property sold. Too often after signing a Listing Agreement in the past with other properties my experience had often been that the Agent would wait for the property to sell itself. NOT Bill Papaioannou !! Bill mobilized his resources immediately--- a cleaning staff onsite within hours; then a first rate Home Stager to decorate the property; photographer with amazing pictures and articulate listing description. Finally he started an extensive marketing campaign, both Online and within the Real Estate Agent community, to get this property profiled. A week later Bill had 3 strong competing Offers arrive within hours... WOW ! Bill managed the three Offers professionally allowing each a fair opportunity to put their best foot forward... he genuinely wanted the principles of the free market to get me the best price while at the same time treat each prospective Buyer with fairness. If you value integrity as much as I do you will appreciate that this spoke volumes about Bill's ethics. So... he got me a whopping $ 23,000.000 over asking with a clean offer. It was a text book experience of how you want to be represented by an Agent to sell your property:):) The last important fact you need to know... I unsuccessfully had attempted to sell this same property on MLS both privately (and with another very well known local Agent) for the prior five months. Bill demonstrated in one week that he knows his business and delivers... Trust that Bill will deliver if you need to sell your property... his actions differentiate him from the competition! - Trevor Townsend
We found Bill from his previous listing he had successfully sold on our street. I did not know him personally but I had heard great things about him so we decided to contact him. After communicating with him, it was quite evident he knew a lot about Real Estate matters and seemed like the perfect fit to handle a very difficult and stressful sale of our investment property. Bill was the consummate professional dealing with all parties involved in the selling of our investment property including lawyers, agents & our partners. It went so smooth and quick. What was even more impressive & amazing was Bill was able to get us $10.000.00 more than any other agent we interviewed, despite the market being so slow for January 2019. Bill was also very helpful to the Buyer and their agent & he played a big part in putting the deal together. Everyone was happy! Thank-you Bill we recommend you 100% ! - Martha & Robert
Reply: Thank you Martha & Robert For choosing me to be your Realtor! We always strive to get the most amount of money for your clients. I was thrilled to exceed your expectations! Best wishes, Bill
My Husband and I would like to thank Bill Papaioannou and Greg Rozakis for their efforts in successfully selling our home. From our first call and meeting with Bill, we knew we were in capable hands. His attention to details, with pictures taken of both the interior and exterior of our house, were factors in attracting buyers. Bill kept in contact with us constantly, keeping us informed as to how everything was going. Within 3 days, we had 3 offers, each of which exceeded the asking price. Therefore, our house sold in little over a week. During this time, Bill and Greg's efforts were also successful in finding us another house. Showing countless print outs of available homes in which to narrow down the ones that we wanted to see. Because of our experience we will not hesitate to recommend Bill and Greg to our Family, Friends and Neighbors. Thank You both again!!! Jim & Lynn - Jim and Lynn
Reply: It was a absolute pleasure working with you both to get your condo sold and get you settled in your new home. Thank you so much for your delicious come coconut pie! Hope to visit with you & Jim soon! All the best! Bill
As it is for many families, selling our home was an emotional and stressful time. We are glad that we had Bill to help navigate us through the process of selling our much loved family home. He was informative, attentive and patient as he guided us in preparing the house for sale. Once the house was ready for sale Bill's photographer, kept us at ease and laughing during the lengthy picture taking process. The beautiful photos he, and Bills partner Greg, took no doubt helped to showcase all our hardwork and the overall beauty of the home. Once listed, he not only sold the house quickly, but at a record price for the street. Thanks to Bill we have sold our home and can now go after our life long dream. We would definitely recommend him to anyone selling a home in Hamilton. - dayna samuels
Reply: Thank you Dana and Paul for the great review. I hope you and the family are doing well in Jamaica. It was a absolute pleasure working with you. I was very happy and excited to set a new record price for your home on the street at the time that the house was Sold. Best wishes, Bill
We would like to thank Bill Papaioannou for his hard work and determination to sell our condo in a timely manner. He aggressively staged our condo with a professional staging company and advertised our condo on MLS and in the Hamilton Spectator with a half page advertisement which brought numerous potential buyers to view our condo and resulted in a conditional offer to purchase. That offer became firm 16 days later. He communicated with us with an update after each showing apprising us of the interest of the buyer. We found him to be a competent and experienced real estate agent; particularly selling condominiums at Forest Glen. His persistence, advice and personable approach and attention to detail make him an excellent real estate agent which made us decide to enlist his services to sell our condominium unit. We would strongly recommend that you enlist Bill Papaioannou as your real estate agent. Chet and Debi Kras - Chet Kras
Reply: Hello Chet and Debi, Thank-you for taking the time to write the review. I was very pleased with the quick sale of your condo and how the professional staging & preparations really made the difference with us getting top dollar for you. Enjoy your retirement and grandchildren! Bill
"We have engaged Bill Papaioannou’s professional services for several of our rental properties. Bill was always available and gave us insightful information to maximize our returns on our investment properties. With his top drawer negotiation skills, he was able to achieve an over asking price or close to it on all our properties. Brilliant! When we sell our remaining properties, guess who we are going to call!?" Sincerely Barbara & Roger - Roger Nethercot
We listed with Bill for $459,900 and then Bill got us $560,000. Wow we are over the moon! But that’s not all…. He also proved to be a skilled negotiator on the purchase of our new home, saving us a whopping $56,900.. (even in a hot Sellers market). Sure, go ahead and hire a discount agent for some so called savings, but we are very glad that we chose not to! Best choice we could have ever made. We have followed Bill for years and he has consistently proven himself. The numbers never lie! It pays to have Bill on your side! Marina & Jeff Rollings - Marina & Jeff Rollings
Reply: Thank you for the great review! I was ecstatic to be able to set a record breaking price for your home after all the work you did to prepare it for market. Thank you both for also allowing me to negotiate for you a great deal on the purchase of your new home in Dundas. I am very excited for you and your family establishing roots in Dundas. Your going to love it!!
Bill and his assistant Greg did a great job for us. Bill delivered everything that he said he would. Bill was always very accessible and responsive to our questions and issues. They did a fabulous job advertising our home, preparing a top rate listing and brochure for our home and hosting an Open House. Bill and Greg are both a pleasure to deal with. Bill impressed us with his strong ability to work with other Agents on our behalf. We have used high profile Agents in the past and Bill is one that we would recommend and use again - Gord & Sue Speare
Reply: Thank you Sue & Gord For entrusting me with the sale and purchase of your home. What a pleasure it was working with you! Wishing you both much happiness in your retirement. Bill
Reply: Thank you Sue & Gord For entrusting me with the sale and purchase of your home. What a pleasure it was working with you! Wishing you both much happiness in your retirement. Bill
It is with great pleasure that I take this opportunity to write this letter of recommendation for Bill Papaioannou and Greg Rozakis of Remax Escarpment Realty. As a full time investor/business owner I have been buying and selling real estate for the last 28 years. My portfolio includes residential and commercial properties. Over the years I have met, interacted and completed business with a significant number of realtors. As such I have become acutely aware of the different facets involved when buying, selling, and marketing properties. On several occasions I have dealt with realtors who were members of larger teams. I had to deal with more than one representative of the team on a single transaction. I felt as though I did not receive the same level of service as various agents were at different stages of their respective careers. The ideal scenario is to have an individual top performing agent who will deal with you from start to finish, one who has perfected their craft through years of experience. Bill Papaionnou is definitely that type of agent. All of my interactions with Bill and Greg were extremely positive. I found them to be honest, ethical, caring, and compassionate professionals. Bill even made a point of complimenting the efforts of the previous agent who was not able to sell my property. Bill and Greg listened to my concerns and addressed my needs. They presented me with timely market research and analysis and discussed relevant trends in the real estate market. They devised a smart marketing strategy to sell my property quickly for top dollar. They suggested that I make some changes that none of the previous agents I had interviewed recommended. I decided to take their astute advice. The result was astounding. I had an offer only hours after the property hit the MLS. Bill utilized his experience, market knowledge, and superb negotiating skills to establish that the buyer should start their negotiations at full list price. The result was that the property eventually sold over asking price. All of this occurred in less than 24 hours. Needless to say I was ecstatic. When I look back at all of my interactions with Bill and Greg, I cannot overstate just how fantastic and rewarding it was to deal with them. I am immensely satisfied with their skill level and professionalism. Bill and Greg demonstrated so much integrity and knowledge that I have already referred them to two of my business associates prior to my transaction closing. Sincerely, Maurice Collins - Maurice Collins
Reply: WOW! Thank you Maurice for the great recommendation! Greg & I were thrilled to be able to sell your home For top dollar in 24 hours especially since it was listed with another realtor for over six months with no offers. We look forward to your next project! Bill & Greg
Bill Papaioannou is the ultimate professional and the best agent one could ever want. Selling your home is very personal and, as is often the case for many people, our home is our most valuable asset. Finding a good and reliable real estate agent can be a daunting experience, so we considered several other agents, some advertising themselves as “teams” and offering various guarantees. Bill’s name had appeared many times over the years on signs in our neighborhood with the “sold” sign always showing up shortly after listing, so we decided to include him in our list of potential candidates. We wanted an agent who was proven, reliable, and would reduce the stress and anxiety of coping with one of the largest and most significant financial transactions we would ever make in a marketing field of which we knew very little and were entering with great trepidation and anxiety. Of the three agents we interviewed, Bill stood out not only as the most experienced (over 28 years), but more importantly, as the most engaged and thorough. He carefully considered every aspect of the house and property, identifying the unique features of a century home, and made us feel that our home was as important to him as it was to us, not just another property to move. He also took the time to review comparable market prices and his research with us, before arriving at a fair market value for our home and ensuring we understood how he arrived at and were comfortable with the price before listing it for sale. Bill dealt personally with us throughout and we were never handed off to a random “team member” – an approach we much prefer. Bill went above and beyond our expectations, making himself available day and night for questions or concerns we might have, to looking after everything that needed doing while we had to be away on a trip. He also provided the services of a stager (who was fabulous), a professional photographer (also amazing), and even went so far as to bring in his own staging items for the night shoot photos. No stone was left unturned in his efforts to transform our already beautiful century home into a real showpiece! Bill's excellent marketing and negotiation talents led to competing offers and the sale of our home for well over the asking price after being on the market for only four days! We absolutely made the right choice asking Bill to sell our home and cannot imagine entrusting anyone else to help and guide us in our foray into the real estate marketplace, whether buying or selling. Not only did Bill achieve an excellent result for us, he conducted himself with the utmost integrity and professionalism and ensured we were kept informed and engaged throughout the process. We would trust him for any future business and happily recommend him to our friends and family. - Lise and Don Fraser
Bill was a God sent from beginning to end. I was stuck with no realtor with a fast approaching closing date on my new home and needed a quick sell on my existing property. A friend of mine highly recommended I call Bill. He was so pleasant and helpful on our first call. He agreed to meet the next day and took all my stress away! He met with me at my condo on a Sunday, gave me an appraisal and had his photographer in 2 hours later to take amazing pictures! I was worried about the deep cleaning I needed to do as I had no time before it listed the next day. He made a call right then and there to a cleaning couple that came in the next day to do a full clean and some minor repairs. My property was listed as promised Monday afternoon. We had viewings that same night as well as many the next day. Tuesday night there were multiple offers and I was blown away! My condo sold in 24 hours of listing over the asking price setting a new record price in my building for a one bedroom unit!! Wow did he ever deliver!!! I can't thank Bill enough for his hard work and unbelievable dedication he gave us. He was in constant communication, was extremely positive and he was exactly what we needed during a very stressful situation. We have built a long lasting friendship with Bill. We can't wait to refer him to our family and friends & work with him again in the future!! We couldn't have done this without you Bill! Thank you from both of us and we can't wait to celebrate! :))) - Lana
Reply: Lana Thank you for taking the time to write this review. My team and I were so happy to be able to set a new record price in your condominium especially after all the hard work you put into it and preparations that went into getting your unit in tip top shape. I can't wait to visit you in your new home! Bill
I would 100% agree with Tom's comments below. We have had the pleasure of working with Bill for a while now as he helped us to find our first house 5 years ago. We were new to the home buying process at that time and Bill went over and above to keep us informed and make us feel comfortable every step of the way. We even had the selling agent write us a letter once the paperwork was completed telling us that it was thanks to our agent that our offer was accepted over a number of others. We just recently sold that house and purchased a new one with the help of Bill's care and guidance. His dedication, attention to detail and professionalism made the process easy for my family and we received 4 over-asking offers within the first 48 hours. Following that, Bill worked tirelessly to help us secure our second home, again against multiple offers. I would recommend working with Bill to buy or sell a home as you're going to be working with an agent that will go beyond the call of duty to exceed his clients' needs. Its been an absolute joy working with Bill and we hope we have the opportunity to work with him again in the future. - Chris L
I’m the professional photographer that Bill uses on all of his homes. I’ve had the rare privilege to watch Bill in action at every level of a sale (for close to 15 years). His commitment to his client is unswerving. I’ve watched him negotiate successful deals (the best kind that benefit his client) under the most incredible market challenges. He is tireless in making the home selling process a pain free experience - from diligent service and sound market research to tasteful staging and ... of course ... professional photography. All this to say I was shocked to read the negatives reviews on this site. I’ve since spoken with Bill about the accusations and he has assured me that he has never met or worked with either one of these people. I was not surprised to hear that. Each one of their comments paints a picture of a complete stranger. I want to assure anyone considering Bill as their agent that they will discover a consummate professional that will place them as top priority through the entire sale process of their home. - Tom Vogel
Reply: Thank you Tom for your support! & endorsement! You play a big part of our success with your amazing eye for detail in your photography & tours! You are a costumate professional & a true master of your craft!