I have to believe that these other ratings are fake. Howard isn't a suit and tie guy, so if you're looking for uber professionalism, you're not going to get it with him. His knowledgeability is second to none in the downtown core, and he will bust his butt for you. He showed me a ton of places and was so patient with me. I highly recommend him if, if you don't care about all the pomp and circumstance.