Lesson learned! Hiring the busiest agent does not mean you are getting the best agent. Too busy to return calls, too busy to research properties for us to buy, too busy to call the agents who showed our home for feedback. So very arrogant, so bossy, talks and talks but does not listen. We had to call other agents to follow up for feedback ourselves. We are waiting for our agreement to expire and we're hiring another agent who will really work for us. DID NOT DELIVER!!! So much wasted time....our lives and future plans are on hold at the hands of this woman. SELLERS BEWARE!!!