I knew John Knaus as he grew up in Lumsden. My family had commented that they liked C&C Realty's online advertising and pictures of their listings. We had tried to move our Townhouse Condo on our own for about a month as we had a few leads. I contacted John to come for a visit / interview. We signed that evening. I felt listened to which is very important for a senior woman. His helpfulness was more than I expected really. When I asked for a retake of some of the pictures because I had chosen too busy and bright pictures, pillows etc he did not hesitate to cooperate. If I was uncomfortable about anything, he covered for me. I would say he was very professional yet I felt as though I was speaking with a family member. Six months later, I am very comfortable in my new suite.