We started our search without pretty much any knowledge about the process, we lucked into Jon who was really helpful and patiently explained the process and what we should do to even start the process of searching for our home. Later he was very helpful when viewing the homes and giving us his honest opinion. I really think he wanted us to find a good home that was right for us and that we would be happy moving in to it. He went through the documents and helped us navigate and understand more about the history of the buildings and what to expect or where to avoid. Overall a really good person to work with, super accessible and always ready to answer all the questions we had. We also appreciate his generosity donating part of his commission on the sale to a charity.