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Key Stats
Hired on Rate-My-Agent.com 4 times
83 reviews in 8 cities and 28 neighbourhoods.
2nd in Vancouver, BC - 63 Reviews
21st in Burnaby, BC - 5 Reviews
28th in Coquitlam, BC - 5 Reviews
19th in New Westminster, BC - 3 Reviews
21st in Port Moody, BC - 3 Reviews
5th in Squamish, BC - 2 Reviews
40th in Port Coquitlam, BC - 1 Reviews
26th in North Vancouver, BC - 1 Reviews
Track Record
#2 in Vancouver, BC - 2024
#1 in Vancouver, BC - 2023
#1 in Vancouver, BC - 2022
#2 in Vancouver, BC - 2021
#1 in Vancouver, BC - 2020
#3 in Vancouver, BC - 2019
5 Years on Rate-My-Agent.com
Rating Summary
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Home Prep & Staging Advice |
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Success Ratio | 100 % |
Recommend Ratio | 100 % |
Response Rate | 100 % |
In Jon's Own Words:
Since July 2021, our small real estate brokerage has sent $99,180 to some of the world's most impactful charities. And that number is always growing! 10% of all revenue for Western Pine Realty (owned by Jon and Jess Lumer) or for Jon Lumer as an agent gets redirected to one of these charities. We are talking about 10% of revenue, not profits, and that makes a big difference.
Who are the charities? Seva Canada delivers sight-restoring surgeries to people who would otherwise remain blind for lack of surprisingly small amounts of money. Against Malaria Foundation and Malaria Consortium bring inexpensive but effective treatment and prevention programs to help battle a disease that continues to take hundreds of thousands of lives every year, mostly pregnant women and children under 5. Unlimit Health supports sustainable country-owned solutions that eliminate preventable parasitic infections. Iodine Global Network makes a difference by adding tiny amounts of iodine to salt. This is a cost-effective answer to the problem of brain damage in children caused by insufficient iodine. Every dollar spent protecting children’s learning ability through salt iodization has a $30 impact. Raising The Village partners with last-mile farming communities in Sub-Saharan Africa over 24 months to address ultra-poverty through a multi-dimensional program model. Each dimension of the program works together to build household incomes year-after-year as communities transition from subsistence farming to income generation, breaking the chronic cycle of ultra-poverty.
How can we not send money to these groups?
Ok, now here's more about me and Team Pinecone.
I've spent close to a decade helping buyers, sellers, and owners of rental properties in and around Vancouver. I've been involved in hundreds of real estate negotiations and I've read thousands of strata documents, so I probably have something helpful to say about your particular situation.
It feels like I've worked with people from every possible background, but of course every story is different and I'm interested in finding out just exactly what you need right now and making sure that you get it.
Now Brendan Garland has joined us so we can better grow the number of clients we assist while actually improving the quality of the service. Together we are Team Pinecone.
I hope the reviews below will help give you a sense of the kind of service we deliver.
Can't wait to hear your story and discuss how we can work together.
Contact
Jon is very knowledgeable of the market, knows the neighbourhoods and properties very well, and he clearly has lots of experience under his belt, since he has great attention to detail to tell apart the good and unique options from the not-so-stellar. His advice was accurate, relevant, and very useful to make a huge decision in my life. He's very organized, which helped a lot when making shortlists of potential properties to view, as well as scheduling the viewings. The cherry on top was him being able to communicate very efficiently in Spanish, which helped my family go through the purchasing process much more smoothly. I'd widely recommend Jon as a realtor. - Carlos Galicia
Jon is such a gem! As a first time buyer, I had so many questions about the process and Jon was always available with a patient response. I didn't have a fully fleshed out plan, but together we figured out what worked best for my needs and were ultimately successful in finding the perfect home. Thank you Jon! - Avril
Jon is awesome! He went above and beyond helping me find my first condo. I didn't know what I wanted but he was patient in showing me different areas of the city. Eventually, we landed a condo for asking price in a competitive market that I just fell in love with. Four years later, that condo sold for more than 2x the price, and Jon helped me find my second condo - we put in an offer on our second outing. - Andrew
We recently had the pleasure of working with Jon while buying our new home in River District. Honesty: Jon’s honesty stood out from the very beginning. He didn’t sugarcoat anything or try to push us into a decision. Instead, he provided transparent information about each property, highlighting its strengths and potential drawbacks. It’s refreshing to work with someone who genuinely has your best interests at heart. Efficiency: Time is of the essence when you’re house-hunting. Jon understood this perfectly. He was incredibly efficient in scheduling viewings, promptly responding to our inquiries, and ensuring that paperwork moved swiftly. His efficiency made the entire process smoother and less stressful. Attention to Detail: Jon’s attention to detail is commendable. He noticed things that we might have overlooked—whether it was a minor flaw in a property or an important detail in the contract. His thoroughness gave us confidence that we were making informed decisions. Promptness: his responsiveness made us feel valued as clients, more like friends, and it’s a quality that sets him apart. In summary, Jon is the kind of realtor who combines professionalism with a personal touch. We strongly recommend Jon. - Juanita Camargo
I recently had the pleasure of working with John during the sale of my 1 bed, 1 bath apartment in the River District, and I couldn’t be happier with the experience. From start to finish, John demonstrated exceptional professionalism, expertise, and dedication. Communication: John was always available to answer my questions and kept me informed throughout the entire process. His prompt responses and clear explanations made me feel confident and well-supported. Market Knowledge: John’s deep understanding of the River District market was evident. He provided valuable insights and strategic advice that helped position my apartment competitively, leading to a successful sale. Negotiation Skills: John’s negotiation skills were top-notch. He worked diligently to secure the best possible deal, ensuring that my interests were well-represented. His ability to navigate complex negotiations was impressive. Attention to Detail: John paid meticulous attention to every detail, from staging the apartment to handling paperwork. His thoroughness ensured a smooth and hassle-free transaction. Customer Service: John’s friendly and approachable demeanor made the entire process enjoyable. He genuinely cared about my needs and went above and beyond to ensure my satisfaction. Overall, I highly recommend John to anyone looking to buy or sell property in Vancouver. His expertise, dedication, and exceptional service make him a standout broker-dealer. Thank you, John, for making the sale of my apartment a seamless and successful experience! - David Lopez
Jon was an exceptional realtor. He is always friendly, professional and responsive, he provided very useful advice, and supported us through the whole process. We highly recommend Jon’s services. - Steve Jones
As first time buyers, Jon was a valuable resource throughout the process. He answered all of our questions with impressive detail and was always quick to respond when we reached out. We ended up buying a property that we are very proud to call home and we feel privileged to have had Jon as our agent. - Chad
This is the second time I’ve bought a condo with Jon’s help. He’s very knowledgeable about buildings and gave me some great advice about neighborhoods. Hopefully, we will work together in future! - Raaj Tiagi
Jon is truly very knowledgeable and a great person in general. He helped my partner and I get our first home, and in the process, he really educated us about the market, the things to look out for when buying and made sure we got a great deal. He truly, truly cares about his clients and makes sure that they are making right decisions. I would very highly recommend Jon to my family and friends. Thank you Jon for all that you've done for us and we really appreciate you :) - Sonam Nathani
This was our second time working with Jon, he is exceptionally knowledgeable and responsive. Jon was able to get us a relatively quick sale in a challenging market for a price that we are satisfied with. I highly recommend Jon, he is honest and will work hard for you. We were equally happy with him as both a buyers agent previously and a sellers agent for our most recent transaction. - Campbell Dixon
Jon blew me away with his responsiveness, his attention to detail, his research and data, etc etc. Having worked with other agents on past deals, Jon was heads and tails above the rest. He truly cared and went out of his way to ensure I got the best deal I could and was happy with my purchase. On top of all of that, he’s just a great guy to spend the day with when our searching! - Craig Etherington
Jon has been wonderful to work with on numerous occasions. This time Jon helped sell our home, which he helped us purchase seven years ago. He was very professional, organized, knowledgeable and efficient through out the process. He was always quick to respond and communicated well, answering all questions we had and working alongside us the whole way. He spend time on getting all the details about our building and being able to speak to it all during the showings if needed. Jon makes the whole process of selling easy and seamless. He was also there for us the whole way when we ran into an issue during our move out, he helped us find the right person to fix some damage that was done. We highly recommend Jon to all our friends and family and plan to work with him again in the future. - Aleks and Sarb
We had a pleasure working with Jon. We appreciated his insights and the listings he had set up to automatically send us, of course. But Jon stood out for his attentiveness and going the extra mile. Well after the deal closed, he was still helping us tie up loose ends with the sellers. Jon's professional and also very approachable. We never felt like we asked a dumb question. We'd trust and recommend Jon for more work. He's there when you need him. - Dave and Martina
We felt very lucky to work with Jon! He brings an extremely high level of integrity to every interaction, was extremely responsive and attentive to our preferences, and brought deep expertise and strategic insight to our search and transaction. We'd highly recommend working with him. - Salima Remtulla
Jon Lumer was a fantastic agent! It was my first time purchasing a home and he made it super easy for me to understand the different aspects when it came to buying a home. He was very knowledgable and took the time to show me different listings so that I had a good grasp of what I wanted. He had great response time and it was an absolute pleasure having him as my realtor. I highly recommend him to all of my friends! - Kristie Nakamura
Jon went above and beyond for us in 2020 when we bought our townhouse and again in 2023 when we sold it. He provided practical staging advice, saving us thousands of dollars on staging costs, and took so much of the stress out of the process. Jon is a true professional and a pleasure to work with. - Justina
Jon is an absolutely amazing realtor. In three words: engaged, educated, and empathetic. I was introduced to Jon through my partner, who had previously worked with Jon in purchasing her condo a few years back. He was engaged in the months leading up to our final commitments towards hunting and buying, indulging us in some market discussions. And when we decided to start jumping in, Jon was super-engaged in helping us find the right home for us. He listens earnestly, and understood what we were looking for even before we could describe it. Even while we jumped around from looking in the greater Vancouver area to look into Squamish, he kindly joined us there for a quick Saturday tour too... and even more importantly patiently understood as we changed our minds again and focused back into Vancouver area. Through it all, Jon was always willing to share his perspective, doing so in an informative way that helped us make our decisions. When it came time to offer, his willingness to share perspective really helped assure us through the process as well. And it certainly wasn't an easy one; negotiations took a bit of back and forth, and Jon was calm and kept us moving forward through it. He helped us understand what things have been significant issues in sales in the past, and got us looking past the superficial things. Ultimately, we ended up with a wonderful new home, and a lot of that was due to having Jon on our team. - Jordan Swanston
Jon is knowledgeable, kind and honest in his dealings. It is challenging to find a realtor who genuinely seems to be looking out for your best interests, particularly in the Vancouver market, and I was very lucky to have found and worked with Jon. I would highly recommend Jon to anyone buying or selling their home. - Chitra Idnani
We wouldn't have been able to find our dream home without Jon's help. He was efficient, professional, and focused on ensuring every property he showed aligned with our preferences. His extensive research paid straight forward communication style gave us the confidence to know we were making the right decision. I couldn't recommend Jon enough. - Adam Little
Jon was amazing to work with throughout our condo purchase. We found him very knowledgeable, down to earth, honest & very responsive to any questions! We feel that Jon went above & beyond for us, his thoroughness was second to none. In comparison to any real estate agents we have dealt with in the past he is one in a million! We would highly recommend Jon to anyone looking to sell or purchase. We are sure you will not be disappointed! - Dave & Lisa
Jon helped me make a very difficult, time-sensitive move by getting me into a great property in a very difficult market. From first call to post-purchase support, I've been very happy I hired Jon throughout and can highly recommend his services and those of Western Pine Realty. Great experience and success under challenging circumstances thanks to Jon Lumer. - Walter
Jon is the security blanket of realtors that you want. My partner and I were first time homebuyers, and were pretty green. Jon is down-to-earth, informative, patient, and made a really daunting experience quite comfortable for us. Biggest thing that stood out about Jon and his service is he really cares about his clients and people in general, he shows this by making donations to really needy charities of our choice on our behalf, and really just treating our family nicely along the way. I cannot recommend Jon enough, he’s actually a human, that is excellent at his work. - Hilary Van Steinburg
Jon was the best! Very smart and knowledgable about the markets. He made the process fun and as first time home buyers he made something intimidating feel easy. I would highly recommend him to anyone. Along with being a great realtor he is a genuine kind person. - Nat Sacks
Jon Lumer is a truly amazing real estate agent. His personal qualities of honesty, warmth, sincerity and a genuine interest in people are combined with great professionalism, knowledge and a very strong work ethic to make him outstanding at his job and a real pleasure to work with. From the first time that he arrived at our home for the initial assessment to the final meeting concluding the sale, we felt that we had made a real friend as well as having an astute, experienced person at our side guiding us through the entire process and making what could have been a stressful situation pretty much painless and very positive. Jon was attentive to every detail and we loved that he took such special care with the description of our “cottage” and understanding the history of our 27 years there. We highly recommend Jon without any reservation and know that he will give the same above and beyond service to anyone lucky enough to work with him. - Marquita Lester
Our experience with Jon was amazing! He is a pleasure to work with. Having a big dog and moving from outside of the city, we were expecting everything to be so much more complicated than it was thanks to Jon! He helped us narrow down our options always considering our necessities and restrictions. He is very professional and gave us great opinions on the places that we saw. We had limited time in the city and he was very quick to act when scheduling viewings of properties that we were interested in. He was very good communicating with us, always answered our questions promptly and explained to us in detail. Jon is very friendly and kind, we couldn’t have asked for a better state agent in the rapidly changing Vancouver market! - Diana Valencia
As first time home buyers, Jon did an excellent job of guiding us through this very complex experience. His website is very easy to use and helpful for novices like us to get a feel for the market without having to spend tons of time on various websites. He explained everything to us in simple terms so we could understand and make more informed decisions. Jon was always available by call or email/text when we had questions and was very on top of research & scheduling viewings when we were busy with our personal lives. He looked for things during viewings and in condo documents that we may have missed and advocated for us strongly. For example, we were ready to make an offer on a condo but later Jon found via the depreciation report that the unit could be responsible for up to $65k in assessment fees in the next few years. He really saved us there! When we did find our home he absolutely went above and beyond to ensure we had a smooth move-in process. I came into this experience wary of realtors as everyone has heard less than positive stories before, but Jon brought such a personable and attentive quality to the roll that I would absolutely recommend him to anyone looking for a new home! - Annaliese Middelmann
Jon was absolutely incrediable to work with. He was professional, knowledgeable and approachable. He worked alongside us every step of the way and was great with communication. Jon helped us purchase our home and then sell it 4 years later. We would highly recommend Jon and wouldn't hesitate to work with him again in the future. - Neha Huggins
This was the first time purchasing a home, and Jon was absolutely amazing. I was slowly looking into buying a place; start talking to a mortgage broker, plan my financial situation, look into what’s out there in the market etc. And then maybe at the end of the year I will get really serious with the search. So I didn’t want to feel rushed to buy a home, as I have had multiple friends who felt they were pressured and rushed throughout the process by their realtors. Jon was recommended by my colleague, and he mentioned Jon is patient, trustworthy with no pressure at all. As I was clueless with property purchasing, I thought Jon would be perfect to talk to. I started viewing properties and I really liked the second property I went view, so upon discussing with Jon we put in an offer and luckily it got accepted. I’ve heard multiple friends going through bidding and not getting the property they liked, so I only put in an offer to get used to the idea of rejection. But I guess everything lined up at a perfect time, so much for “I will seriously look into buying a place at the end of the year” but luckily, it happened in April. And the paper signing and preparation began. Jon was amazingly helpful with the paperwork and document reviews before subject removal. As much as I had to do the document reviewing myself, he emailed me a summary of documents I was given (bylaws, AGM meeting docs, etc) and it helped me so much to educate myself with how things generally work and what to expect. It is a very nerve wrecking process to buy a property but I didn’t feel alone or lost with Jon’s help. I’ve asked multiple questions while I was clueless with everything, and he didn’t make me feel like an idiot. After the subject removal, he drove me to the new place for inspection, he also came to help me take measurements on another day even though it was only about 30 minutes or so. I didn’t really know what I can expect from a realtor, but Jon absolutely tries his best to be there for his clients whenever possible. I have been so happy with Jon that I even recommended him to my sister and brother-in-law, and they have been very happy to have Jon help them with the property hunting. My friends are starting look into buying a property as well so I have been pretty persistent with recommending Jon to them. I really want them to witness what I had gone through with Jon’s assistance, and I have no doubt they would be happy with him, as well. Thank you for all the help Jon ! You’re the best. - Nana Fujino
It took us over a year before finding the perfect home, and Jon was very patient throughout the entire process. He was always quick to respond to any questions or concerns, and happy to help at any given moment. He’s a knowledgeable real estate agent, I would be happy to work with him again in the future. Definitely recommend! - Christine
Jon is an absolute gem of a human and all around professional in every sense. I met Jon as an absolute stranger through a pre-sale condo website way back in 2015 and although my partner and I never purchased or sold until 2022 he was with us to answer any and all questions and offer guidance when we did consider selling/buying at various times prior to this year. When we finally made the decision to buy our next home Jon was kind, patient and extremely knowledgable in a market that couldn't be more inconsistent and illogical. Truly a leader in his field. He was always there for a phone call, to walk through comparable properties and help us make the best decision for us on all of our offers. When you choose Jon as your agent you will feel like his only client as he is so attentive and thoughtful. Never once did we feel pressured to offer on something we were uncertain of or to offer a certain price. His services exceeded all expectations and we certainly look forward to working with again in the future! - Emily LeDue
Jon helped me and my husband find a townhome that we absolutely love and couldn't be happier with! Throughout the process, Jon was knowledgeable, always available, and super patient as we searched for a home in this crazy housing market. We felt that he truly cared about helping us find something that we would love and was so accommodating throughout the whole process. We'd highly recommend him! - Lauren Shiu
Jon is an exceptional professional with incredible drive. I was fortunate enough to meet Jon through a colleague at work and he has found the perfect place for me after going through multiple listings together. I would strongly recommend Jon for anyone looking to sell or purchase properties in Greater Vancouver area. - Donghee Kim
This gentleman is the epitome of a professional. He is better than anyone else out there. Truly enjoyed working with him to sell my mom's home. I have no hesitation in recommending him. Truly the consummate professional. - Dr.Aristotle Azad
This was the third time that we worked with Jon. He sold us our first apartment, and sold it for us when we wanted to upgrade to the place he helped us purchase this year. Jon was always organized and provided in depth informative comparative analysis for each property we were interested in to help with our decisions and to decide on the best strategy. He was always honest and listened to our thoughts without pushing us in any direction. He was a great communicator and we felt comfortable and informed every step of the way. He’s personable, funny, and an all-around great guy. When we found “the place” he worked hard to make sure we got it at a price we felt good about. Jon was amazing till the very end, and left us the sweetest welcome basket to enjoy in our new home. We are excited to work with Jon again for all our real estate needs!! - Emilie Grace & Ryan Silva
We started our search without pretty much any knowledge about the process, we lucked into Jon who was really helpful and patiently explained the process and what we should do to even start the process of searching for our home. Later he was very helpful when viewing the homes and giving us his honest opinion. I really think he wanted us to find a good home that was right for us and that we would be happy moving in to it. He went through the documents and helped us navigate and understand more about the history of the buildings and what to expect or where to avoid. Overall a really good person to work with, super accessible and always ready to answer all the questions we had. We also appreciate his generosity donating part of his commission on the sale to a charity. - Gabriel and Mariana
This would be the 3rd time my wife and I have worked with Jon, and this is for good reason as Jon has been an absolutely wonderful person to have as a resource, in this insane Vancouver real estate market. Related to our most recent purchase, he was very reliable and went above and beyond to insure we were well informed and had comfort moving forward. We have always found him to be honest and very knowledgeable and we trust his insights. We would definitely recommend Jon, if you are in the market to find a Realtor!! - Sarb Attwal
Purchased a 2-bed Condo using Jon as my Realtor and I would recommend him to any buyer or seller - his knowledge of the market and professionalism is unmatched. Jon will also go above and beyond to make sure your real estate experience goes smoothly! - Marcus Piehl
Jon has been an invaluable real estate agent since I met him a few years ago. Initially I was planning on purchasing a 2nd property in Vancouver and was more than impressed with the detailed analysis provided by Jon for each inquiry I had. I then decided to move to Vancouver Island and bought a house. I decided to sell my condo in Vancouver as it requires a full envelope repair in the next 2 to 3 years which made it more challenging to sell for the price we wanted. Jon went above and beyond and was able to find a buyer in short order at a price above our expectations. I highly recommend Jon for either buying or selling. - Jason Baybutt
Jon helped me buy my first home and I'm so thankful that he did. He toured numerous properties with me and did a great job of setting my expectations early on so I knew what I would have to do to get into a property that I was really happy with. - Gabrielle Dickert
Jon is an amazing realtor and we were so thankful to have him guiding us through the daunting process of buying our first home. We were searching in a crazy time and what we loved so much about working with him was that he was always very realistic and honest. We felt that all our questions were answered in the most helpful way possible, with a deep understanding of the Vancouver market and the humility to push us to form our own opinions. We felt that Jon cared a lot about helping us find a great home, and really appreciated his telling us when he didn't think something was good enough for us. All in all he made the process fun and exciting, when it could have been quite stressful, and we valued his help so much. It was so nice to have someone we could have absolute trust in, and we wouldn't have found this home we love so much without him. We would strongly encourage you to work with Jon, he's the best. - Skye Ruttle and Em Halberstadt
Jon was a true pleasure to work with on the purchase of our first home. His patience was especially appreciated, as we had begun our search two years prior to finally finding the home we bought. Jon's ability to provide an impartial, unbiased, and objective perspective on the homes we viewed was appreciated. On offer day Jon was excellent at making the dialogue as smooth and stress-free as possible. We would highly recommend and we look forward to working with Jon again soon! - Michael S. - Michael
The process of buying with Jon was a great experience - he is professional, on top of things and very resourceful. This is my second time buying through Jon and in both cases the experience was consistent. He genuinely wanted to find the place that was right for me and we got there. I will definitely use Jon's services again in the future! - David Robinson
Jon was a pleasure to work with on the sale of my condo this year! He made the whole process convenient and as effortless as could be for me. He was professional and knowledgeable. I was kept informed through out and he took the time to meet and discuss the sale in detail on several occasions. Jon is not only a great resource with extensive knowledge on the local market but very hard working and wonderful to work with. I highly recommend him to anybody looking to buy or sell. - A. Gara
Fantastic real estate agent with lots of knowledge of the Vancouver area and he provides an amazing customer experience. He also gives lots of helpful advice in order to get the transaction completed as quickly as possible. Highly recommended! - Vishal
I had the opportunity to work with Jon Lumer on the buy side in 2017 and on the sell side in 2021. I would definitely recommend his services as he is very efficient, professional, makes things happen quickly, brings a wealth of valuable insights, knows great people to assist where needed and his marketing on the sell side was top notch. I will definitely stay in contact with Jon Lumer and I look forward to working with him again. - J. Street
Jon was extremely professional, helpful and seemed genuinely keen to help me find a home instead of just wanting to close a sale (oddly rare for the Vancouver market)! I would recommend him to anyone making the leap from renting to owning a home in BC. - Chitra
What makes Jon a Worthy Cause Hero?
So far, Jon has given at least $101,543 to these Worthy Causes:
We had such a fantastic experience with Jon! He put so much work into selling our condo and he somehow managed to do so in a slow market with upcoming strata work. He was so responsive, gave great advice and was overall just so friendly and lovely to work with. The fact that he donates 10% of his earnings to charities is just icing on the cake. - Michelle Lukas