From the moment we connected with Jon we knew we were in good hands. As first time buyers he took the time to answer all our (many, many) questions and helped us keep our heads cool in this red hot market. His responsiveness is what secured our deal - he was lightning fast in scheduling our viewing and that gave us the edge over other buyers. We had some initial issues with our mortgage and here again Jon was quick to offer pointers and refer us to the right people. Importantly we felt that Jon understood our needs and treated us as individual buyers - which led us to buying the perfect place for us. I have already recommended him to friends.