My fiancé and I first came across Joseph Goh on his YouTube channel. We were doing our research to begin our house hunt, and we were pleased to find online videos featuring Nanaimo-specific information; particularly useful was his monthly summaries on the Nanaimo market, which helped us to set a budget. We interviewed a few real estate agents; Joseph responded to our questions via email promptly. While other agents told us that our budget (for which we had worked very hard to build) was too low for the market, Joseph wasn’t phased, and took us seriously, despite being first time home buyers who refuse to overextend themselves. Joseph believes there’s something out there for everyone, and although he admitted a higher budget would make things easier, he wasn’t afraid of the challenge. Throughout the home search process he was a wealth of knowledge, providing us with helpful checklists and linking us to his relevant videos. Not once did he condescend to us, despite our budget and us being first time homebuyers. We considered ourselves well-researched. He also respected our specific needs for our home — my fiancé is a trumpet player, and he needed dedicated space for his music. He supported our convictions and met any of our hesitations with a calm demeanor and helpful advice. Once we found a place we were interested in, he gave up his Sunday evening to guide us through the negotiations — together we were about to settle on a price below the home’s assessed value. We were ecstatic! In the time following, Joseph prompted us through the steps, providing even more helpful checklists. We rarely felt overwhelmed, as we knew Joseph would respond to any question promptly. He also accommodated our schedule without hesitation, and expressed sincere joy for us when we acquired our keys. He even made friends with our dog! Overall, we are delighted with having chosen Joseph as our realtor for our first home purchase. He has earned our respect, and we will definitely be recommending him to friends and family. If you’re looking for a realtor with the heart of a teacher, who will guide and support you without putting pressure on your decisions, look no further — you’ve found your Goh to guy!