Real Estate Agent's Rating Summary
|Response Rate||61 %|
|Usefulness of Website||4.87|
|Value of Service||4.95|
|Reach & Lead Generation||4.88|
|Home Prep & Staging Advice||4.62|
|Success Ratio||100 %|
|Recommend Ratio||100 %|
It was a pleasure to work with Joseph, he was very professional, he listened to us and understood what we were looking for and found properties that matched our requirements. I would wholeheartedly recommend him to anyone looking to buy a home. - Chris Chinn
Joseph was so warm, friendly and informative. We're first time homebuyers who came to see the house without thinking it would be in our price range. He was encouraging, and never put unwanted pressure on us. We took our time to decide to pursue and he was absolutely invaluable in guiding us through the process. He answered questions very promptly by phone text and email, and even made a custom video to help us navigate some paperwork. He also made sure we knew what steps to take and checked-in on us to make sure we were on track. A very caring and affable man, I felt like we made a friend along the way. - Spencer
Reply: Congratulations on this big milestone. I'm honoured to have been your guide and am happy to hve been able to help. I hope that you make many happy memories here.
Joseph was professional from start to finish. The listing was professionally represented and sold with three days. Joseph understood that my mother was elderly and helped make sure she was comfortable with the process and during showings. - Kris
Reply: Thanks for the vote of confidence Kris. I am honored to have been able to help you family with this move. I know it's not easy. I wish you mom many happy years in her new home.
We had to make the difficult decision to move my mom from her home of 61+ years. Joseph was very professional and treated my elderly mom with respect and kindness. He did a great job of presenting the current market and making suggestions. - Kim
Reply: Thanks for trusting me to help you with this difficult move. I am honored to have been able to help your family. I hope that your mom gets settled in her new home quickly and wish her all the best.
Joseph came highly recommended to us by a friend and we were extremely happy with his service throughout our journey. We are a family of four, including two young children, who were relocating to Nanaimo from Vancouver. We didn't know much about Nanaimo itself, but Joseph took time to give us information about the various neighborhoods, pros and cons, etc. Because of work and childminding demands we couldn't always come to Nanaimo for viewings - this wasn't a problem as Joseph facilitated virtual tours for us. His knowledge around construction was very helpful and he was able to talk through possible issues with a few of the houses we viewed. We never felt under pressure to buy from Joseph and I feel that he wanted to help us to find a house that would be a good fit for our family. We eventually settled on the north end and after around four months of searching we are absolutely delighted with the home. Joseph was professional, patient and courteous throughout, and made the process of purchasing a home less stressful. We would have no hesitation in recommending Joseph to other prospective homebuyers or sellers. You won't be disappointed. - Brian
Reply: I'm very happy to welcome your family to your new home. Thank you for including me in your journey. I look forward to getting to know you better and to seeing you enjoying your Vancouver Island home. Thank your kind words and wonderful feedback.
Joseph was extremely professional and compassionate when dealing with the sellers. He completed the sale under somewhat challenging circumstances and we are grateful for all his work. I would highly recommend Joseph to anyone looking to purchase or sell real estate. - Kelly
Reply: I feel privileged to have been selected to help your family through this difficult transition. Thank you for the opportunity to serve.
Joseph is patient, calm, trustworthy and friendly. He knows the greater Nanaimo area well, including Ladysmith and Parksville. Coming from Vancouver, we relied on his knowledge of the market on the island. We would recommend Joseph. - Geraldine
Reply: It was nice to see you yeaterday. I so happy to hear that your enjoying your new home and that you've met some nice neighbours.
I would highly recommend Joseph. He was so thorough and helpful. His advise was a big help. Plus he is a lovely gentleman to deal with. We sold over asking and everything went so quickly and smoothly. You could not find a better person to deal with. - Debbie M
Reply: I enjoyed meeting with you both and working with you as well. Thanks once again for the opportunity.
My fiancé and I first came across Joseph Goh on his YouTube channel. We were doing our research to begin our house hunt, and we were pleased to find online videos featuring Nanaimo-specific information; particularly useful was his monthly summaries on the Nanaimo market, which helped us to set a budget. We interviewed a few real estate agents; Joseph responded to our questions via email promptly. While other agents told us that our budget (for which we had worked very hard to build) was too low for the market, Joseph wasn’t phased, and took us seriously, despite being first time home buyers who refuse to overextend themselves. Joseph believes there’s something out there for everyone, and although he admitted a higher budget would make things easier, he wasn’t afraid of the challenge. Throughout the home search process he was a wealth of knowledge, providing us with helpful checklists and linking us to his relevant videos. Not once did he condescend to us, despite our budget and us being first time homebuyers. We considered ourselves well-researched. He also respected our specific needs for our home — my fiancé is a trumpet player, and he needed dedicated space for his music. He supported our convictions and met any of our hesitations with a calm demeanor and helpful advice. Once we found a place we were interested in, he gave up his Sunday evening to guide us through the negotiations — together we were about to settle on a price below the home’s assessed value. We were ecstatic! In the time following, Joseph prompted us through the steps, providing even more helpful checklists. We rarely felt overwhelmed, as we knew Joseph would respond to any question promptly. He also accommodated our schedule without hesitation, and expressed sincere joy for us when we acquired our keys. He even made friends with our dog! Overall, we are delighted with having chosen Joseph as our realtor for our first home purchase. He has earned our respect, and we will definitely be recommending him to friends and family. If you’re looking for a realtor with the heart of a teacher, who will guide and support you without putting pressure on your decisions, look no further — you’ve found your Goh to guy! - Tess L
Reply: Thanks for the amazing review. I really enjoyed working with both of you and am so happy that we found your first home together. I hope that you make many happy memories here and look forward to seeing you around the neighbourhood.
Joe was very helpful in the buying of our first home. He was knowledgeable of the market and knew when to push in negotiations. I would use Joe again in future transactions and recommend him to others. - Caleb and Yenita Alpaugh
Reply: It was my pleasure to help you find this home. I’m looking forward to seeing your family grow and make memories in this home.
Joseph went above and beyond for us, since we are still living in Ontario. He met our every needs and we would recommend him to anyone. Cannot wait to move to the island. - Bruce
Reply: I’m so happy that we found this beautiful home for you. We’re looking forward to welcoming you to your island home.
We started our home search over 2 years ago with Joseph Goh from Sutton Group. Joseph was recommended to us by a family member (retired realtor) We sold our previous home at the start of Covid pandemic and decided to take our time to look around and find that perfect place for our family. We looked at renovation projects and Joseph guided us through the process every step of the way. We have searched near by Nanaimo, then expanded our range from Ladysmith to Campbell River. Joseph has accommodated our schedule on a short notice and arranged viewings back and forth across the Central Island each time. Always on time and prepared with a list of items to check off with every home tour. Joseph is very professional and courteous. As a local realtor, his knowledge of neighborhoods was evident. Throughout the long search process, Joseph was extremely patient with us and we never felt rushed to make a decision. Joseph’s calming personally, made it less stressful and reassuring - If It didn’t feel like the right home, then It’s not the one After several competing offers, he found the right place for us! The move went great and with Josephs help we were able to take early possession. Now, we are exited to roll up our sleeves and let the renovations begin. We are already thinking about the next property for our family and would enlist Joseph Goh’s services again. We trust Joseph and will recommend him to our friend and family without hesitation Elizabeth & Wayne – Nanaimo, BC - Elizabeth
Reply: Thanks for the great feedback. I’m happy that we worked together and look forward to seeing you settle in and make this home truly yours. Wishing you many wonderful years in your new home.
Joseph has made my 1st time home buying experience very memorable and pleasant. I enjoyed his very down to earth demeanor and very much liked his Videos teaching home owners various skills and know hows. His availability to be flexible was awesome and works very hard to make viewings appointment happen quickly. I really enjoy your knowledge and experiences for home buying Thanks again - Kimberly
Reply: Thanks Kimberly, I'm so happy to have been able to guide you through this process. I'm looking forward to seeing your family in your new home.
I highly recommend Joseph. Seemless sale, awesome communication. From start to finish, Joseph exceeded all of my expectations of a realtor. I will use and recommend him for any real estate needs. - Steve
Reply: Thanks for the great feedback Steve, I'm glad that I was able to help you with the sale of this property. Looking forward to helping you in the future.
I would highly recommend Joseph Goh to any one looking for a realtor. He was very professional knowledgeable efficient and made the transaction smooth and effortless for my very elderly mum and me. Even more so as l was out of Province for the hole thing.9 - Grahame
Reply: It was a pleasure to help you with this sale. I know it was a bit stressful for you at times. I’m looking forward to seeing you again sometime soon.
Joseph is extremely knowledgeable about the Nanaimo housing market. He is very professional and helpful a pleasure to have as an agent. We would definitely recommend Joseph and use his services again if we decide to sell and buy property in the future. - Jon
Reply: I'm so happy that we found this lovely home for you. Looking forward to getting to know you better over the next while.
I have done 4 real estate transactions with Joseph (2 buys and 2 sells). Obviously we have had a very good business and friendship relationship for over 4 years. Joseph keeps clients informed and up to date on the what's going on in the market. - Wayne
Reply: Always a pleasure working with you Wayne. We’ll miss you two. Enjoy your new home and stay in touch.
This is the second time we have worked with Joseph and we came back after our first transaction (purchasing our home) for a reason. Joseph is professional, friendly, and knows the market. That said, we would absolutely use him again. - Sharae
Reply: Thanks for the feedback Sharae, it was my privilege to serve your family once again.
Joseph is a very skilled agent in many areas with a high level of professionalism. His advice when asked was sound and practical. He was relaxed but attentive during a stressful house hunting time which I found very supportive and helpful. He was quick to respond when business transactions were time sensitive. I would definitely recommend Joseph as a real estate agent that can be trusted. - Suzanne
Reply: Thanks for your kind words Suzanne. I'm happy that we found this wonderful home for you. I know that the process was stressful and felt daunting at times but we managed to work through it together. I'm looking forward to seeing you settled into your new home.
Joseph was literally our “Goh to guy”, throughout our home search. Since we were moving to the island from Ontario, he knew all the unique challenges and questions we would face and he was there to answer all of them by phone and email before our visit, throughout our in person tours and then most importantly navigating us through the offer, inspections and getting us setup to close. We would recommend Joseph to anyone, but especially to those moving from a distance. He made the whole search and purchase experience seamless. - Tamara and Derek Dawson
Reply: Thanks for the kind words. Your family was such a pleasure to work with. I'm so happy that we found a home that was a great fit for you. I'm looking forward to welcoming you to your Vancouver Island home.
Joseph was very responsive! He was showing us the listing 1 hour after contacting him. Interrupted his dinner plans for us. Without his help we would not have secured the place! - Wendy C
Reply: This market makes it challenging especially to find something as unique as what you were looking for. I'm happy that we managed to put a purchase together for you and your family. You guys were great to work with.
It was a pleasure working with Joseph. He was always professional, understanding and patient. We found a great home for our young family, and would recommend Joseph to anyone looking for a Real Estate Agent! - Keely Morgan
Reply: You guys were such a pleasure to work with. I’m so happy that we found this home for you. I’m sure that you will make many wonderful memories here.
I was happy to work with Joseph, who was recommended by a relative. He helped me to successfully navigate an offer in the midst of an intensely difficult market. I would definitely work with him again and recommend him to others. - Brian Gillespie
Reply: Thanks for the review Brian, it was a pleasure helping you finding your next home. I’m looking forward to welcoming there.
Joseph was a pleasure to work with. His expert guidance and calm made the purchase of the property go as smoothly as possible. By outlining all the required steps I needed to accomplish, he really took the stress out of what is a very complicated process. I HIGHLY recommend Joseph for your next Real Estate transaction! - Dave C
Reply: We had a tight timeline but it all worked out in the end. It's nice to have an open line of communication and an understanding client to work with. Thanks for the great review.
Joseph made himself available 24/7 for advice and our questions. He was very flexible with his viewing times and was always prompt at our viewings. His COVID protocol was always thorough as was his procedure for viewing homes. Follow up after the sale was comforting as he ensured we were satisfied in our new home. - Greg
Reply: Hi Greg, it was my pleasure helping you and Irene find a place that you can call your own. I know that it was a long journey but I'm so happy for the two of you.
Joseph was fantastic to work with. He facilitated the purchase of our home, working with us remotely via video and with web documents as we were purchasing our property from out of the province. Thanks so much Joseph! We are very happy with our new home. - Bonnie Dacquay
Reply: Thanks Bonnie, I know how hard it was for you guys remotely and in this market. So happy that things worked out and that we found you a nice family home. Good to see that you are settling in well.
Very professional. Helped us to understand how the process works and very patient with filling out the forms on our computers. A new experience for us. Kept us up to date on showings and comments from them. Thank you Joseph - Darlene and Leonard
Very professional realtor. Joseph was available for all requests--weekends as well. He resolved any concerns and did so very quickly. I would recommend Joseph to anyone that is buying or selling. He did not pressure me into overbidding in his unusual market. - Neil
Joseph sent me listings so I could watch the market for a few years while saving to buy my first home. Dreams came true this year as he found the perfect place for myself and my family. He was very helpful with all my questions, I would highly recommend Joseph - Krista
Joseph helped me work my way through the process of buying my first home. He provided me with all of the information I needed and helped me to understand the entire process. He was excellent to work with and I cannot recommend him enough. Thanks Joseph! - John Helps
Joseph was a very calming effect on our house sale. It was a very emotional transaction for me as I recently lost my wife a year ago to a terminal illness. - Doug Bourque
Joseph was very patient and knowledgeable when it came to helping us buy our first home. He had lots of tips; happy to explain the process step by step and even had helpful videos to help us learn about the process. We are so happy with the home we have now and feel lucky to call Joseph our friend. He is a great resource and I would not hesitate to recommend his service to anyone! - Nikki Elder
Joseph was an incredible agent for us as first time buyers. Joseph was willing to help us at all hours of the day and helped us negotiate a great deal on a house. Joseph is very knowledgeable in local real estate. Joseph followed up with us several times after our purchase. - Kyle D
My wife and I were new to the process of selling a property and were very happy with the help that Joseph Goh provided us. Joseph was always available to answer questions and discuss concerns regarding the process while making us feel comfortable along the way. We feel as though he was excellent in coordinating all of the services required for the sale (social media, photographer, showings, transfer of documents, etc.) resulting in rapid interest and a quick sale. We would recommend his services to anyone looking for a kind and professional agent. - Jonathan Archambault
This is the second time I have used Joseph’s services in selling a property. I found him to be punctual, knowledgeable regarding the market in Nanaimo, transparent, and patient. These traits are important to me, as I was acting as power of attorney for the seller and am not residing in the community. In both instances the property sold in less than a month from the time of listing. - Wallace Loge
I am a first time home buyer, and Joseph was very helpful and responsive throughout the process. I found him very professional and knowledgeable when I had questions. Thank you Joseph! - Talia Raposo
I'd like to thank Joseph for the superior job of finding me a home! It took patience, persistence, time and understanding to find a place in my price range. Thank goodness he supported me in this endeavor! I now am looking at life with a view! - Beverly Mennie
Joseph certainly met and exceeded my expectations in selling my home. I sold a small townhome that his team truly made shine with professional pictures and a moving narrated video. It was a huge decision to pass along my home to someone to sell and appreciate all the work I had put into my home over the years. I look forward to the opportunity to work with Joseph in buying my next home and would be happy to refer Joseph to anyone looking to sell their home! - Beth MacPherson
Joseph was very knowledgeable, organized and professional. He was always punctual and quick to respond to all our questions, and provided great assistance and advice when we were closing our home purchase. We would highly recommend him. - Barrie Tuite
Joseph made buying a home in Nanaimo, a town I was not that familiar with, a very positive experience. To start with he makes an effort to really understand your wants so that he shows you relevant options. Throughout the entire process he responds quickly to all questions and guides you with reminders of what needs to be completed to close the deal. Best of all, he is still there to help out and answer questions even after the sale, even after you have moved in! He is a kind, caring and patient person who was a pleasure to work with. - LT