Kathy Randal had been the listing agent for two sellers of my acquaintance and both recommended her. I found her to be prompt, attentive and respectful while being supportive and offering suggestions. She was very knowledgeable, warm, friendly, patient with questions, yet professional. Kathy kept me well informed about scheduled showings and even offered to attend if I could not be there myself. Kathy was generous with her time and made the process very smooth.