As a former analyst in the world of banking and big-4 consulting, involved with analyzing application and system requirements for software projects and responsible for risk-management compliance for dozens of banking systems, I hold Krista’s professionalism and service delivery with utmost regard. She is highly knowledgeable and logical in her approach to vetting and assessing market information regarding the local tri-cities market. She is highly responsive and generously available with her time in regards to communication and follow up (and I can’t stress this characteristic of hers enough as it is both a professional and personal pet peeve of mine that people nowadays don’t always circle back regarding responses within reasonable timeframes, if at all). My interactions with her (especially in the midst of health issues burdened with the stress of purchasing, selling, and moving in the midst of a pandemic) have only solidified my sentiments that she is a sincere, genuine, and caring human-being. Further, her professional performance, market knowledge, combined with her patience, and demeanor during our communications has consistently reinforced my confidence that she is an empathetic listener, knowledgeable, and an astute agent, showcasing the personable and professional characteristics of the consummate real estate representative.