Krista Lapp surpassed my expectations in every possible way. She gave my husband and I specific advice on what we needed to fix, replace, and scour out to present well and then saved me great time, effort, and money by having a stager come in to set everything up. This was included in her commission. While, I couldn't see keeping the items brought in, I could see how they were perfect for staging my place to look its best. Krista and her team regularly sent us lists of next steps that ensured we got everything done in a timely fashion and kept us feeling on top of things. She helped us price our place well and gave us notice for open-houses and showings. As well as keeping track of everyone who expressed interest. So, when the offers began coming in she reached out to all the agents with interested clients and created a bidding war that resulted in us getting $5k over asking. In today's market, I felt good about that. Although never soliciting, if we asked her for recommendations, she had short lists of excellent people to reach out to for various services. She helped us find a solid lawyer, broker, and could recommend companies to help us pack, should we have needed the help. Another service she included was moving day clean-up at the place we were leaving. I hadn't thought I would appreciate that but when moving day came, I was really grateful she had arranged this. She was patient about showing us places and I never felt pressured to purchase. Krista was quick about forwarding our inquiries and followed up with us promptly when we had questions. When we did decide to purchase, she helped us to make the right offer on our townhouse and we got the very first place we bid on (and the right place for us). Even after the move, and she'd been paid, she continued to try to help us resolve minor issues the previous owners had left for us. Instead of feeling pressured to sign with this realtor, I felt grateful that she had time to take us on as clients. Krista is efficient, professional, and organized. However, she is also warm, empathetic, and patient. If you get her as your agent, I think you can count yourself very lucky. Should we someday move again, there is only realtor that I would like to work with and that is most certainly Krista Lapp.