I've worked with Lotus Yuen for seven years and he has helped us buy two homes and sell two home. He had patient and has listens carefully, thoroughly researches issues, and responded quickly. Lotus is extremely knowledgeable of the market and he gave me valuable information with the latest market information, surrounding sold information and his professional insight to guide us. He was able to point out positives and negatives more thoroughly in each home we were interested. For selling, He has provided very good suggestion to make good impression to visitors, good technologies 3D virtual tour to show home at all time, and effective digital marketing strategy. He has an invaluable referrals list from inspector, contractor, banker to lawyer. Our family is very happy to work with Lotus. I've had great service from all of his recommendations.