Lotus has been incredibly helpful and patient with my questions as a first time home buyer. I worked long hours and was only able to communicate with him during late nights, but he responded promptly to my texts and emails. He has also provided insightful information and suggestions to solve potential problems and was patient dealing with the sellers. Overall it was a smooth sailing experience. - B Law

As a first-time homebuyer, Lotus provided me with excellent service and professional suggestions throughout the buying process. He is a very patient and detail-oriented agent. When I have concerns about anything, he can always get back to me with a solution. I really appreciate his service on this home-buying adventure and strongly recommend him to anyone who wants to buy or sell your home!! - Eric C.

Recalling the trip to Vancouver a month ago, it was a grateful journey. After all, life was the first time in Canada to buy a unit/ flat. After the excitement of repossession, my mind was blank and a lot of questions about dealing with property were emerging, all I was be in a hopeless tangle . On the other hand, since I have my job in Hong Kong, I can only stay in Vancouver for a week only. During every day in Vancouver, I was in a hurry to deal with a lot of things, problems were appear and I did not know how to solve them. At that time, I accidentally met him. When I met him the first time, I felt that he was very friendly and gentle. During our conversation, he analyzed the situation of our property with professional knowledge and solve my problems. What was the most memorable about him? It was his professional service mode seem a "24-hour" work attitude for client. I was very much appreciated to him. Before leaving Hong Kong, I decided to hand over my property to him. Of course, he professionally and immediately followed up and quickly helped me rent out my unit with a good pricing . I am very grateful to him, and thank God for arranged us (my spouse and I) to met - Lotus Yuen @ Remax. Regards, Sharon & Garros - Garros Lau

Very knowledgeable in Residential and Commercial transaction. - V. Suen

As a first time homebuyer, we've received wonderful service from Lotus. He has been extremely patient with us and has always answered all our questions at any time of day. We will definitely work with him again in the future. For now we are super happy with our new home. Thank you Lotus! - Jacqueline Lam

We have been working with Lotus Yuen years ago. He is always amazing to work with, and he has great negotiation skills, knowledgable in the surrounding area and the market. He firstly understood our needs, and he has patient to help us find a suitable home rather than rushing me. He provided good analysis for property we were interested, and negotiated a good price for our new home. In addition, he also has a licensed property manager. His team help me screen great tenants and provided excellent property management for our investment property. He is professional and knowledgeable. We highly recommend him to anyone for their real estate needs including buying, selling and renting. - ken lam

Our experience with Lotus was simply outstanding. My husband and I were looking to downsize to a condo in Burnaby. Lotus worked with us on a very personal basis and helped us to understand what we really needed. At one point, Lotus even told us that "You might consider to focus on this neighbourhood, I will also go for the same area one day I will retire!” It was his local area knowledge, networking and strategy that enabled us to purchase the new home we wanted. Lotus is knowledgeable and very experienced not only on Real estate trading, but also on Rental Property management, he is hardworking and always available - a true professional who cares clients and delivers on everything he commits to. My husband and I recommend Lotus to anyone buying/selling/renting out a property. - Carman Chan

Lotus has helped me on purchasing a detached house in 2017 with reasonable pricing, I am happy with the purchase and enjoying life with the schools, environment and neighborhood. His professional skill and knowledge helped me to make the right decision, I was also amazed by his honesty and sense of ownership with his services. Yes, I recommend Lotus for whose looking for a long term realtor. - Gary Tsang Ka Pui

We know Lotus for a long time even before he became a realtor. He adopts ‘customers first’ policy and has been very helpful to us in both buy and sell of apartments. He helped us to get the best prices in all cases, to find any loopholes in the transactions and provides excellent advices in every aspects. He is the best realtor we have met. - Oscar Lo

Lotus has been our realtor, providing incredible advice and service for several years. With his professional knowledge, negotiation skills, patience and dedication, we were able to complete sales and purchases at the right time with exceptional outcome. The property we sold a year back was among one of highest prices in the neighborhood. Thanks to Lotus, the apartment we just bought is our best find in terms of location, quality and price, yet we were not interested initially and only considered viewing because of his persuasion. He guided us through every steps involved, and connected us to professionals and tradesman throughout the process. Lotus is respectful and reliable. I still remember the incident when we were viewing an apartment with a construction site close by, the buyer agent emphasized that he had checked the development plan and confirmed that the building under construction would just be a few floors high and wouldn’t block the view. But Lotus found out within minutes that it would have 15 floors and block the view completely. We also encountered a few times when seller agents declared no storage locker and yet Lotus were able to identify storage locker existence at the time of making offer. I would highly recommend Lotus without reservation. - Karin Poon