We were immediately at ease with Marc. He had challenges dealing with the two of us from two different cities as we were preparing to come on our house hunting trip, including last minute changes to areas of the city in which we were looking. He handled them all with grace and humour, and helped reduce our concerns along with our stress. Once we arrived in Ottawa, we were immediately comfortable with Marc. It was as if we had all known each other for years; making the entire process smoother and more fun. He understood what we were looking for, and where in the city would best fit. He showed us homes that made sense for our budget and lifestyle, and we were able to quickly narrow down our choices. Once we made an offer, he fought hard on our behalf to get us the best deal and we couldn’t be happier with our home. I feel like we gained a great home and a new friend.