Peter was always available to ask questions or help out. We had already narrowed our search but needed a buyers agent. I would suggest he provide a simple checklist of the standard steps of purchasing a house and who the primary parties are as the process is unclear to the average client. This would have increased my rating for him and reduced our stress level. Additionally, a who's who list of local contractors and service providers is a nice thing to add for clients moving into the area. Website link or paper copy.