Robbie was the seller’s agent on the condo I purchased. My experience working with him was a nightmare. My agent’s office had to follow up with him several times for documents. At times, he forgot to send paperwork off to his clients to sign. I was reassured and told several times that the unit would be cleaned professionally and the fireplace would be serviced before closing (as was stipulated in the signed contract). This was not done and the unit was infested with cockroaches on the day of possession and the fireplace was never serviced or cleaned. On top of this, the cockroaches were nesting inside the stove, making it unsafe to use. I asked for a replacement stove (the contract stated all appliances must be in working condition). My agent and I had to fight tooth and nail for him to agree to taking care of the issues. His excuse was that he didn’t have time to view the unit before giving us the keys, but he had a month to take care of it. When it was time for payment, he refused. We again had to fight him on this. He ended up paying for a portion of the cleaning, but not all of it. My agent thankfully paid the rest, but really this should be Robbie and the seller’s responsibility. The exterminator was not paid for several weeks and called me and my agent to collect payment several times. Robbie originally agreed to pay for the stove, then came back and said he would only pay for half. If you want someone professional and does not run on empty promises, look elsewhere. I would never do business with Robbie ever again. Avoid him at all cost.

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Buying
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Residential
Surrey, BC
Jul 2020
Sep 16, 2020 15:22

Katherine