In the midst of a chaotic housing market boom, Serena was extremely knowledgable, professional, considerate and always a pleasure to communicate with... in fact she never missed a beat!  She is also very patient and her confident/positive attitude about helping us find the perfect home while selling ours with the best value on both ends made what could have been a very stressful and hopeless situation into an easy and perfect manifestation. I couldn't be happier with her services which is just a reflection of the high quality and generous person that she is. You will not be disappointed!  Thanks for all that you've done to help us Serena!