We had our home on the market for over a year in a challenging seller’s market, and it wasn’t an easy journey—especially since we were managing the sale from out of town. Despite the distance, Serena remained patient, professional, and proactive, guiding us through multiple price adjustments while keeping us consistently informed about market conditions. What truly stood out was how effectively Serana handled everything on the ground -- she coordinated showings with our current tenants, managed on-site logistics, and ensured the property was always presented well—all while providing us with clear, thoughtful guidance remotely. Seran's persistence and strategic approach made a real difference; instead of giving up, we woked with Serena continuously refined the marketing and pricing strategy until we finally secured a successful sale. Serena dedication, communication, and hands-on support made a stressful and complex process much more manageable. If you’re looking for someone who is committed, knowledgeable, and capable of handling every detail—even from a distance—I would absolutely recommend working with Serena. Thank you Serena for all the support and guidance to us :)