Regarding my experience with Serena as our home-selling agent: She easily excels at the basic requirements - is consistently prompt, thoroughly knowledgeable, considerate, trustworthy, etc. Moreover, I found her to have the rare quality of authentic, reliable integrity. My goal for selling was surely an exceptional challenge and Serena didn’t demur; despite numerous confounding issues she met that goal to a level that exceeded my expectations. I have been completely satisfied with the service and give unreserved recommendation for her work.