Shannon was very knowledgeable about the areas we were interested in from Duncan through to Nanaimo as she has lived on the Island for a very long time. She really cared about finding the perfect home for us that checked all of our boxes. She was very responsive and ready to show us a house at the drop of a hat. Shannon is very friendly and professional. I would highly reccommend Shannon Norris. Definitely a 5 star realtor in my books. Thank you Shannon for helping us find our forever dream home!