We had a great experience working with Sivage Sivagumaran, CPA, Broker at RE/MAX Crossroads Realty Inc., to lease our basement apartment in Scarborough, Toronto.
As landlords, finding the right tenant was extremely important to us, and Sivage handled the process with a lot of care. He marketed our rental listing across multiple platforms, which helped us get good exposure and attract a number of prospective tenants. More importantly, he didn't just forward applications to us and leave the decision entirely in our hands.
Sivage took the time to cross-check the information provided in the applications and review the supporting details and documents to help ensure that the information appeared legitimate and consistent. He would flag things that needed clarification and discuss the applicants with us before we made a decision. We really appreciated this because tenant screening was one of our biggest concerns as landlords.
He was also very knowledgeable about the financial side of owning a rental property. With his background as a CPA and real estate broker, he understands that being a landlord involves more than simply finding a tenant. He was able to provide practical guidance around rental income, expenses, carrying costs and the overall financial side of the property.
Another thing we appreciated was his responsiveness. We could contact Sivage directly by phone or text, and he was always willing to answer our questions or help us work through an issue. We never felt that we were dealing with a large team where we had to keep explaining our situation to different people.
What really impressed us, however, was that his support didn't end once the basement was leased.
After the tenant moved in, we had property-related issues that needed to be addressed. We reached out to Sivage, and he connected us with trusted contractors and tradespeople from his network. He helped arrange appointments and coordinate getting the issues looked at, which made the process much easier and helped us get things resolved quickly.
This was probably the biggest difference between Sivage and what we expected from a realtor. The transaction was already completed, but he continued to be there for us whenever we needed help. He didn't treat the relationship as finished once the lease was signed.
Overall, we found Sivage to be knowledgeable, thorough, responsive and genuinely committed to his clients. His attention to detail during the tenant screening process, the effort he put into marketing the property, and his continued support after the lease was completed gave us a lot of confidence as landlords.
We would definitely recommend Sivage to landlords, investors, homeowners, buyers and sellers in Scarborough, Markham, Toronto and across the GTA. If you're looking for a realtor who will not only help you with the transaction but continue to be a resource afterward, we would highly recommend working with Sivage.
Reply:
Ritika, your detailed account of our experience genuinely touched me because you took the time to recognize not only the final result, but also the care, due diligence, communication, and continued support that went into protecting your property and your interests as a landlord. Reading your review left me genuinely grateful because you captured so many parts of the service that often happen quietly behind the scenes. Thank you for trusting me with your September 2026 lease in Woburn, Toronto, and for taking the time to describe the experience in such meaningful detail.
From the beginning, I understood that finding the right tenant was one of your biggest concerns as a landlord. My responsibility was not simply to advertise the property, collect applications, and pass everything over to you. I wanted to help you understand the information being presented, review the supporting documentation carefully, identify anything that required clarification, and give you the context needed to make your own decision with confidence.
I strongly believe this: tenant screening is not about finding the fastest applicant, but about carefully reviewing the complete application, supporting documents, consistency of information, and the overall strength of the tenancy before a landlord makes a decision.
That principle guided me throughout the process.
As Sivage Sivagumaran, CPA | Toronto & GTA Real Estate Broker, I also look at landlord representation from a financial perspective. Owning a rental property involves much more than collecting monthly rent. Rental income, expenses, carrying costs, maintenance, cash flow, and long-term property value can all affect the overall performance of the asset. My CPA background allows me to bring that financial lens into the real estate conversation while keeping the guidance practical and understandable.
I am especially thankful that you recognized the marketing effort. A lease listing deserves proper exposure, follow-up, communication, and attention just as any other important real estate transaction does. My goal was to create strong visibility, respond to inquiries, manage showings and applications carefully, and make sure you were kept informed instead of wondering what was happening behind the scenes.
Your comments about direct access also meant a great deal to me. I operate personally with my clients, so when you called or texted, you were communicating directly with the person responsible for your file. I believe that continuity matters because landlords should not have to repeatedly explain their property, concerns, or objectives to different people throughout the process.
What touched me most, however, was your recognition that my support continued after the lease was completed.
For me, the relationship does not end when documents are signed and keys are handed over. When property-related issues came up afterward, I was happy to connect you with trusted contractors and tradespeople, help coordinate appointments, and assist in getting matters addressed. I believe professional real estate service should continue whenever a client genuinely needs guidance.
That ongoing relationship is especially important for landlords because ownership brings questions and responsibilities long after a tenant moves in.
I am very pleased that the lease was successfully completed and that you felt confident with the final tenant selection. Knowing that the marketing, screening, communication, financial guidance, and continued support gave you greater confidence as landlords is one of the most rewarding outcomes I could ask for.
Your comments about my thoroughness, responsiveness, knowledge, and commitment are deeply appreciated. I also want to thank you for your own cooperation, openness, and trust throughout the process. Good decisions become much easier when landlord and Realtor communicate honestly and work together toward the same objective.
For landlords and property owners in Woburn, Scarborough, Toronto, Markham, and across the GTA, I believe the leasing conversation should begin with two questions: how do I protect the property, and how does this decision fit into the owner’s broader financial plan?
Going forward, Ritika, I will remain available for annual property value discussions, future lease strategy, market changes, contractor referrals, and CPA-informed questions about carrying costs or the financial side of property ownership.
Thank you again for allowing me to represent you and for giving such a detailed account of your experience. Your confidence and recommendation are sincerely appreciated, and I am grateful to remain a trusted resource for you beyond the transaction itself.
With deep appreciation,
Sivage Sivagumaran, CPA | Toronto & GTA Real Estate Broker, RE/MAX Crossroads Realty Inc.
Screen Carefully. Protect the Property. Support the Client Beyond the Lease.
We had a great experience working with Sivage Sivagumaran, CPA, Broker at RE/MAX Crossroads Realty Inc., to lease our basement apartment in Scarborough, Toronto. As landlords, finding the right tenant was extremely important to us, and Sivage handled the process with a lot of care. He marketed our rental listing across multiple platforms, which helped us get good exposure and attract a number of prospective tenants. More importantly, he didn't just forward applications to us and leave the decision entirely in our hands. Sivage took the time to cross-check the information provided in the applications and review the supporting details and documents to help ensure that the information appeared legitimate and consistent. He would flag things that needed clarification and discuss the applicants with us before we made a decision. We really appreciated this because tenant screening was one of our biggest concerns as landlords. He was also very knowledgeable about the financial side of owning a rental property. With his background as a CPA and real estate broker, he understands that being a landlord involves more than simply finding a tenant. He was able to provide practical guidance around rental income, expenses, carrying costs and the overall financial side of the property. Another thing we appreciated was his responsiveness. We could contact Sivage directly by phone or text, and he was always willing to answer our questions or help us work through an issue. We never felt that we were dealing with a large team where we had to keep explaining our situation to different people. What really impressed us, however, was that his support didn't end once the basement was leased. After the tenant moved in, we had property-related issues that needed to be addressed. We reached out to Sivage, and he connected us with trusted contractors and tradespeople from his network. He helped arrange appointments and coordinate getting the issues looked at, which made the process much easier and helped us get things resolved quickly. This was probably the biggest difference between Sivage and what we expected from a realtor. The transaction was already completed, but he continued to be there for us whenever we needed help. He didn't treat the relationship as finished once the lease was signed. Overall, we found Sivage to be knowledgeable, thorough, responsive and genuinely committed to his clients. His attention to detail during the tenant screening process, the effort he put into marketing the property, and his continued support after the lease was completed gave us a lot of confidence as landlords. We would definitely recommend Sivage to landlords, investors, homeowners, buyers and sellers in Scarborough, Markham, Toronto and across the GTA. If you're looking for a realtor who will not only help you with the transaction but continue to be a resource afterward, we would highly recommend working with Sivage.