I highly recommend working with Zoi and her brother, Mike. They are an amazing team - both highly knowledgeable about the market and the different neighbourhoods. They make accurate recommendations to your needs with zero judgement and know how to professionally navigate a wide range of personalities. For example, when we needed to step away from house hunting, they respected our wishes but remained available when we were ready — and when we were ready, they worked incredibly hard to show us homes and give us advantages during these unpredictable times. Even if a home was sold, we were able to view a house to see what we should expect from other homes in that particular area. They had leads on what was coming up in our desired neighbourhoods, so that we can get viewings before an open house. During the 2 days I was in town, they both dropped everything to show me several homes in different locations so I could get a feel of the different areas. The biggest reason I recommend them is because I trust them. They are more than realtors - they are community builders. They truly care about local businesses and building strong communities around them. I look forward to a long friendship ahead.
Reply:
Thank you so much for taking the time to post such thoughtful feedback. We really appreciate the use of the words 'community builders' when describing us. We haven't articulated what we do with these words when sharing our goals with new clients, but we should moving forward. It's meaningful to know that our mission was visible to you by our actions.
On another note, you have secured a home that we absolutely love. Everyone dreams of owning a character home in Oak Bay - you've made that dream come true for you! Bravo. We are excited to place the keys to your new home in your hand. We are excited to watch you your family settle in fall in love with the home and community.
Welcome to your new Victoria family = Mike, myself and the team :)
I highly recommend working with Zoi and her brother, Mike. They are an amazing team - both highly knowledgeable about the market and the different neighbourhoods. They make accurate recommendations to your needs with zero judgement and know how to professionally navigate a wide range of personalities. For example, when we needed to step away from house hunting, they respected our wishes but remained available when we were ready — and when we were ready, they worked incredibly hard to show us homes and give us advantages during these unpredictable times. Even if a home was sold, we were able to view a house to see what we should expect from other homes in that particular area. They had leads on what was coming up in our desired neighbourhoods, so that we can get viewings before an open house. During the 2 days I was in town, they both dropped everything to show me several homes in different locations so I could get a feel of the different areas. The biggest reason I recommend them is because I trust them. They are more than realtors - they are community builders. They truly care about local businesses and building strong communities around them. I look forward to a long friendship ahead.